What are the responsibilities and job description for the Administrative Assistant position at Superior Housing Authority?
HOUSING AUTHORITY OF THE CITY OF
SUPERIOR, WISCONSIN
JOB DESCRIPTION
Title: Administrative Assistant
Department: COCC
Reports To: Confidential Office Manager
Prepared Date: October 11, 2019
SUMMARY
To be the first contact with the public whether in person or on the telephone. Present a professional and helpful demeanor while helping public with needs and questions. Direct inquiries to appropriate staff as necessary. Schedule appointments, provide general administrative assistant services and data entry.
DUTIES:
1. Answering telephone, greeting guests, referring inquiries to appropriate staff.
2. Explaining available programs to the public whether by telephone or in person, in a professional and complete manner.
3. Various clerical duties as assigned.
4. Rent collection and monitor repayment agreements.
5. Explains basic rules, regulations, procedures and inquiries regarding the SHA to applicants, clients and/or visitors; assists in resolving issues, complaints and /or refers to appropriate staff.
6. Assembles, analyzes and prepares reports as required.
7. Composes and prepares documents within established guidelines.
8. Scheduling appointments.
9. Opening/sorting mail.
10. Maintaining miscellaneous correspondence files.
11. Develops and maintains good working relationships with SHA staff, residents and the public.
12. Other duties as assigned.
Qualifications/Experience:
1. Knowledge of general office methods, procedures and equipment.
2. Knowledge of business writing techniques.
3. Knowledge of applicable laws and regulations regarding privacy and confidentiality and the ability to implement laws and regulations.
4. Computer skills must include the ability to assemble data, compile reports, produce graphics and establish tracking systems.
5. Ability to exercise good judgment, perform work in a courteous and diplomatic manner and establish and maintain harmonious working relationships.
6. Ability to work effectively with people of all social and economic backgrounds.
7. Ability to understand and carry out oral and written directions; make comparisons and accurate computations.
8. Ability to work independently, organize workload and manage time effectively.
9. Ability to execute accurate math computations, good keyboarding skills and learn various types of systems used by the SHA.
10. Valid Driver’s License.
BENEFITS ELIGIBILITY
A part-time employee working 20-29 hours, who choose and are eligible to participate in the health insurance program and other benefits, the employer will pay a pro-rated share of the premium and the employee shall pay the balance.
EDUCATION/EXPERIENCE
1. High school graduate or GED; and
2. Two years of general administrative experience; or
3. Any combination of education and work experience as may be acceptable as equivalent by the Executive Director.
LICENSE OR CERTIFCATION
1. Valid Driver’s License is required.
Note: The preceding is illustrative of the descriptions of the general nature and level of work being performed by people assigned to this job. It is not intended to be inclusive of all responsibilities, duties and skills required for this position. Any information acquired through employment at the Superior Housing Authority is to remain confidential.
PHYSICAL REQUIRMENTS:
1. Must be able to physically perform the basic life operational functions of climbing, stooping, kneeling, crouching, reaching, walking, pulling, lifting, fingering, grasping, talking, hearing and performing repetitive motions.
2. Must be able to perform sedentary work exerting 20 pounds of force occasionally and 10 pounds frequently.
3. Must be able to possess the visual acuity to prepare and analyze data and figures, view a computer terminal and do extensive reading.
4. Persons with mental or physical disabilities are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made, because it would cause the employer undue hardship, such person may not be eligible.
The SHA reserves the right to interview and select a qualified candidate after the receipt of an application.
Job Type: Part-time
Pay: $20.00 per hour
Expected hours: 20 per week
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Experience:
- General Administrative or education and work: 2 years (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $20