What are the responsibilities and job description for the Cashier / Service Administrator position at Superior Ford?
Service Assistant / Administrative Cashier
Superior Ford - Plymouth, MN
Superior Ford is looking for an energetic and motivated Service Assistant/Administrative Cashier to join our fast-paced, customer-focused service department. This key support role works directly with the Service Manager and assists with the day-to-day operations of the department. A great entry level position in the dealership with advancement opportunities for the right candidate.
Responsibilities
Superior Ford - Plymouth, MN
Superior Ford is looking for an energetic and motivated Service Assistant/Administrative Cashier to join our fast-paced, customer-focused service department. This key support role works directly with the Service Manager and assists with the day-to-day operations of the department. A great entry level position in the dealership with advancement opportunities for the right candidate.
Responsibilities
- Greet customers and create a welcoming, friendly atmosphere.
- Process payments and post repair orders.
- Perform daily posting of payments and maintain accurate balance sheets.
- Scan and file service and body shop repair orders to ensure accurate records.
- Assist the Warranty Administrator with manufacturer warranty submissions.
- Post and reconcile warranty payments; report results to the Controller.
- Follow Ford Motor Company policies and procedures for warranty claim documentation, processing, and retention.
- Process aftermarket extended warranties and fleet repair order payments.
- Assist Service Advisors and Technicians with warranty prior approvals.
- Oversee a small rental fleet; coordinate billing and vehicle check-in/out.
- Answer phones and support Service Advisors, including scheduling service appointments.
- Assist in vehicle pick up and delivery of customers vehicles.
- Maintain an organized and professional cashier/administrative office.
- Perform additional duties as assigned by management.
- Minimum 1 year of experience in an automotive dealership service department (advisor, technician, or support role).
- Basic PC skills, including Microsoft Office Suite.
- CDK Dealer Management System experience a plus.
- General automotive knowledge is helpful.
- Strong attention to detail.
- Excellent communication and time-management skills.
- Organized, friendly, and customer-oriented demeanor.
- Team-oriented, self-motivated, and able to work with minimal supervision.
- Over 21 years old with valid driver’s license with a clean driving record.
- High school diploma or equivalent.
- Medical and dental insurance
- 401(k) savings plan
- Paid vacation after 90 days
- Paid company holidays
- Ongoing professional development
- Employee discounts
- Family-friendly, inclusive culture
- Career growth and internal promotion opportunities
- Competitive wage plans
- Monday-Friday schedule (40-44 hours per week)
Salary : $20