Field Operations Lead

Job Purpose

Superior Fence & Rail is an industry leader with multiple branch locations across the U.S.

Learn and adopt Superior Fence & Rail’s structured processes and complete required training. Main responsibilities include, but are not limited to, oversight of Lead Installers; overall on-site supervision at worksites; fair and appropriate supervisory practices of employees.

Primary Responsibilities

• Develop expertise in product knowledge, technical knowledge, industry and process knowledge in relevant product areas.
• Provide overall supervision of Lead Fence Installers in all aspects of their duties
• Ensures Leads properly supervise their crews moving supplies, transporting supplies and equipment, and raising fencing structures; assures they are supplied with proper tools and materials and using them appropriately and effectively.
• Conduct weekly install meetings to review and share pertinent information
• Through general instruction, assigns and supervises the work of Leads and at times crews engaged in a variety of tasks associated with fence installation such as assembling and installing equipment and machinery, gathering materials and building fences.
• Oversees Leads and crew as they determine appropriate locations for operations and/or installations.
• Ensures instructions, drawings, and/or specifications are interpreted and followed correctly.
• Properly instructs and supervises the Leads regarding safety and appropriate operation of equipment and supplies
• Maintain a customer service rating of 96% or better
• Maintain professionalism of Leads and crew and respond immediately to employee issues and customer needs. Report all incidents to the appropriate supervisor immediately.
• Interact with customers and co-workers in a pleasant and professional manner.
• Perform other duties as assigned.

Skills:

• Speaking - Talking to others to convey information effectively.
• Actively Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Time Management - Managing one's own time and the time of others.

Experience and Education:

• Previous supervisory experience
• Highly skilled in verbal and written communications
• Basic experience with computer operations and appropriate software
• Ability to read plans and give and follow instructions
• Ability to problem solve as they arise
• Ability to interpret, obey and supervise others regarding applicable safety regulations
• Highly detail oriented with organizational skills
• Ability to work independently with little or no supervision
• Ability to treat others with respect and gain trust and respect from subordinates, supervisors, and customers
• Exceedingly positive in his/her work attitude

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Supplemental Pay:

• Bonus pay

Experience:

• Supervising: 2 years (Required)
• Construction: 2 years (Required)
• Fence Installation: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person