What are the responsibilities and job description for the Office Assistant / Scheduler - Fence Company position at Superior Fence and Rail - Spring, TX?
Job Summary
Superior Fence & Rail of Spring, TX is looking for a Part-time Office Assistant who loves talking to people, keeps things organized, and can juggle phones, scheduling, and job coordination in a fast-paced environment
Key Responsibilities
- Answer incoming calls, emails, and website leads, and provide friendly, professional customer service.
- Gather basic project info and set fence estimate appointments for residential and commercial customers.
- Schedule installation jobs for multiple crews and update the calendar when jobs move or change.
- Call in Texas 811 locate tickets for jobs and track when utilities are cleared for digging.
- Confirm appointments with customers and send reminders as needed.
- Coordinate with sales reps, project managers, and installers to keep everyone on the same page.
- Enter and update customer and job information in our CRM and keep digital files organized.
- Handle basic office tasks: scanning, filing, taking payments, and ordering supplies.
Qualifications
- Previous office, receptionist, dispatcher, or scheduler experience is helpful but not required.
- Comfortable on the phone and able to communicate clearly and professionally with homeowners and contractors.
- Strong attention to detail when scheduling jobs and calling in 811 locates.
- Basic computer skills: email, calendars, spreadsheets, and learning our CRM/scheduling software.
- Able to multitask, stay calm under pressure, and work in a small team environment.
- Reliable, on time, and willing to take ownership of your work.
Work Schedule and Pay
- Part-time, Monday–Friday during business hours.
- In-office position in Spring, TX.
- Pay: Hourly
How to Apply
- Please make sure you resume has the relevant Qualification and state why you’d be a good fit for the role of “Office Assistant”
Salary : $18 - $22