What are the responsibilities and job description for the Quality Supervisor position at Superior Dairy?
About Us:
The Michigan Milk Producers Association is a dairy farmer owned cooperative and dairy processor. Founded in 1916, the MMPA serves dairy farmers in Michigan, Indiana, Ohio and Wisconsin.
Quality milk and dairy products begin on the farm and continue through every step at Superior Dairy. Michigan Milk Producers Association’s family dairy farmers take pride in producing wholesome, nutritious milk with care and integrity. That commitment to quality carries forward as member milk is bottled and processed at Superior Dairy, MMPA’s wholly owned subsidiary in Canton, Ohio. Founded in 1922, Superior Dairy honors its Great Lakes heritage while delivering trusted dairy products to customers in 44 states.
Why you’ll love working here:
- Competitive salary
- Health and wellness benefits with medical coverage through Blue Cross Blue Shield, including mental health benefits
- Disability insurance
- Paid time off
- Employer-matched 401(k) retirement savings plan
- Personal and professional growth opportunities
- Employee appreciation events and recognition awards
- Employee wellness initiatives
- Employee feedback and suggestion forums
Purpose:
Responsible for the efficacy of Quality systems (SQF, FSMA) and the application of continuous improvement programs identified by MMPA. Ensures compliance with quality policies and government regulations through the implementation of programs such as HACCP, prerequisite programs e.g. sanitation and pest control. Ensures food safety and quality of all products produced. This position will be responsible for leading audits. This includes completing audit reports and conducting all communication between Middlebury Plant and Association Headquarters.
Job Responsibilities
Ensure compliance /audit readiness
- Work with the plant leadership team to ensure all quality programs and systems are implemented
- Manages the plant's internal auditing program by conducting GMP and sanitation audits of operations and warehouse areas. Ensure Food Safety and Quality Systems meet or exceed Internal, 2nd and 3rd party audit requirements
- Complete audit reports, track and trend data
- Leads the Internal Quality Management Review process with the plant's staff
- Monthly quality management system review with the plant leadership team
- Leads the plant's quality Continuous Improvement efforts for quality KPI's (e.g., consumer complaint reduction, hold reduction, etc.)
- Appropriate documentation to support compliance with policies and procedures
- Act as SQF Coordinator for the Plant
- Owns the plant's Corrective/Preventive Actions (CAPA) process and tracks root cause analysis
Leadership of Plant Laboratory
- Defines best lab practices and provides guidance and adherence to quality policies
- Manage plant laboratory to include analysis and interpretation of results Documentation
- Developing Plant procedures to comply with MMPA’s Quality Management System and associated policies
- Develops, adapts, and improves quality programs and procedures for the overall production activities of the plant including application of Quality Procedures changes
- Manages Food Safety Documents, SOPs, Food safety and HACCP plans, and other regulatory documentation
Training
- Manages quality training for all plant personnel
- Ensure standard work through development of work documentation and training to standards
- Participates in problem solving and serves as a technical resource for Quality initiatives.
Leadership Skills
- Direct management of Lab Staff
- Ability to connect/influence local plant management and plant workforce
- Communication of ideas/technical information in an easily understandable way
- Assessment of risk and appropriate/timely communication of risk
Performs other duties, as assigned.
Education and Work Experience Requirements
- BS Degree in Biology, Microbiology, Chemistry or Food Science required.
- Previous work experience preferred.
- Understanding of manufacturing processes
- HACCP and PCQI certified preferred, but not required
- SQF Practitioner preferred, but not required
Physical Requirements and Essential Functions
While performing the duties of this job, the employee is required to stand, walk, handle, reach above the shoulders, climb, balance, stoop, kneel, crouch and crawl. The employee is frequently required to sit, talk and hear. The employee must occasionally lift and/or move up to 50 pounds.
To perform this job successfully, an individual must be able to perform each responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the responsibilities.
This job description is not designed to contain a comprehensive list of responsibilities that are required of the role. Responsibilities may change at any time with or without notice.
MMPA provides the opportunity for meaningful work that makes a difference in the dairy industry and in our communities. The diverse talents and perspectives of our employees help us to meet the needs of our member farms and the customers we serve.
We are interested in every qualified candidate who is eligible to work in the United States.
MMPA is committed to maintaining a safe, healthy, and productive environment for all employees as one of our top priorities. As part of our commitment to your well-being and workplace safety, all applicants are required to undergo a drug screening and background check as part of the hiring process.
We are not accepting unsolicited candidate introductions, referrals, or résumés from third-party recruiters or staffing agencies for this position.
MMPA is an equal opportunity employer.
#superiornd1