Community and Digital Engagement Manager

The Superior Court of California, County of Orange

is now accepting applications for:

This recruitment is open to external candidates, internal OCSC employees and internal OCSC promotions. This recruitment will be used to fill current vacancies, and an eligible list may be established to fill future vacancies.

ABOUT THE ORANGE COUNTY SUPERIOR COURT

The Orange County Superior Court is the third largest court of general jurisdiction in California. We have courthouses throughout the county, including locations in Orange, Westminster, Fullerton, Newport Beach, and Santa Ana. We have a staff of about 1,500 and an operating budget of nearly $250 million. The Court's Judges, Commissioners and employees are recognized for their high standards of achievement, integrity, and diversity. The Court is committed to ensuring equal access to court services and enhancing public confidence in the court system.

To learn more about the Superior Court of California, County of Orange, visit our homepage at www.occourts.org

ABOUT THE POSITION

The Community & Digital Engagement Manager plans, organizes, and manages the daily operations of the Court’s community engagement and social media activities; oversees the handling the courts social media strategy to enhance online presence; develops and implements strategic outreach initiatives to strengthen community partnerships; manages, participates in and arranges the education, outreach, and engagement programs; acts as a liaison for the Court that fosters relationships with community organizations, justice partners, government agencies, school districts, and other stakeholders; provides highly responsible and complete professional support and performs related tasks within area of assignment.

The Community & Digital Engagement Manager is a single-level professional management classification reporting to the General Counsel. The classification is responsible for leading the Court’s community engagement initiative and managing social media activities. This position provides leadership and supervision to technical and administrative staff, and works closely with all levels of court management, judicial leadership, and internal and external agencies to ensure effective social media messaging and meaningful community interactions.
 
Duties for the classification may include, but are not limited to:

• Assumes management responsibility for the services and activities of community engagement and social media communications, including branding, public relations, information requests and outreach and engagement activities; manages and participates in the development and implementation of goals, objectives, policies, and priorities for the unit. 

• Develops and maintains strategic community partnerships with government agencies, nonprofit organizations, advocacy groups, and educational institutions to enhance the public’s understanding of court functions and ensure inclusive engagement efforts. 

• Oversees social media communications to ensure unified court communication and messaging in various forms to include reports, newsletters, brochures, pamphlets, and social media outlets; develops and approves a variety of content to be used by the unit. 

• Acts as the community engagement administrator, and manages, plans, coordinates, implements, and monitors the Court’s community engagement program and project activities; meets and establishes goals and objectives; participates in and provides administration support to various Court community engagement committees; serves as the point of contact for judges, managers, justice partners, stakeholders, and the public regarding these programs.

• Organizes and participates in the design, development, coordination, and execution of community engagement events and outreach including, but not limited to, educational and special events, mock trials, and courthouse tours; coordinates with other Court units as needed to carry out assigned events.

For more details and to read the entire job description, click the following link:

COMMUNITY AND DIGITAL ENGAGEMENT MANAGER

REQUIRED EDUCATION:

Bachelor’s degree from an accredited college or university with major coursework in journalism, communications, public relations/marketing, social ecology, political science, business or public administration, or a closely related field. *Note: A copy of your college diploma or official transcripts must be included with your application.  

REQUIRED EXPERIENCE:

Three (3) years of full-time (or equivalent) professional experience in social media, digital engagement, community relations, and/or community outreach, preferably with a large public agency, -AND- one (1) year of direct supervisory experience in a management and/or administrative capacity.

DESIRABLE EXPERIENCE:

• Two (2) or more years of experience managing a social media program. 

• At least two (2) years of experience in a community liaison classification. 

Must successfully pass a background check to the satisfaction of the court.

APPLICATION PROCESS

All applicants are required to submit a completed online application and supplemental questionnaire. To learn more about how to create an application, click HERE. Résumés will not be accepted in lieu of the required application and supplemental questionnaire. For tips on completing/updating your application, refer to our "Helpful Application Tips" guide by clicking HERE.

SELECTION PROCESS

STEP 1: Applications will be reviewed by Human Resources to identify candidates who meet the minimum qualifications and/or desirables. It is to your benefit to include all current and previous related work experience. When listing Court experience, please include dates and classification of each position held, if more than one. Only those who meet the minimum qualifications and desirables (if applicable) will proceed to the next step in the recruitment process.

STEP 2: Candidates' supplemental question responses may be evaluated and ranked. Depending on the number of applications, additional assessments and/or screening interviews may be conducted.

STEP 3: Those candidates who are successful in the assessment/review may be placed on the eligible list. Placement on the eligible list is not a guarantee of interview or employment. All candidates will be notified via email of their status at each step of the process. Additional steps in the selection process will include a local background check and a reference check.

REASONABLE ACCOMMODATIONS

Orange County Superior Court provides reasonable accommodations for applicants with disabilities, upon request. Please contact the Human Resources Department at HRStaffing@occourts.org if you feel that you will need a reasonable accommodation for any aspect of the selection process.

ELIGIBLE LIST

This recruitment may be used to establish an eligible list for current and future vacancies. The eligible list may remain active until the list is exhausted, or a new recruitment opens.

STATUS NOTIFICATIONS

You will be notified by email during the process of this recruitment through GovernmentJobs.com. Please check your email spam/junk folders and accept emails ending with GovernmentJobs.com and occourts.org. If your information changes, please update your profile at http://www.governmentjobs.com/.

E-VERIFY

The Superior Court of California, County of Orange participates in the E-Verify program which confirms employment eligibility of new hires.

QUESTIONS?

For questions regarding this recruitment, please contact Monica Budd at mbudd@occourts.org. For general employment information, please click HERE.

Orange County Superior Court is an Equal Opportunity Employer 

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Salary : $125,757 - $147,846