What are the responsibilities and job description for the Plumbing Install Technician position at Superior Comfort?
Overview
About Us
Superior Comfort Inc. has been serving Rhode Island and Southern Massachusetts since 2005, providing trusted heating, cooling, plumbing, and electrical services. What started as a small family business has grown into a team of over 50 professionals dedicated to delivering exceptional service, reliable solutions, and long-term comfort for our customers. We combine the stability of a growing company with the supportive culture of a close-knit team.
Job Responsibilities
- Plumbing System Installation & Repairs – Install, maintain, and repair plumbing systems and fixtures, including toilet replacements, faucet replacements, water heater replacements, soldering, and common plumbing repairs
- System Inspections & Testing – Inspect and test plumbing systems for safety, functionality, water quality, and code compliance in residential settings
- Troubleshooting & Diagnostics – Identify issues, troubleshoot system malfunctions, and provide effective solutions to customers
- Customer Interaction – Communicate with customers to inform them of issues, recommended solutions, and service outcomes
- Code Compliance – Ensure all installations and repairs comply with national, state, and local plumbing codes
- Cost Estimates & Service Calls – Respond to customer inquiries, handle service call-outs, and prepare cost estimates for plumbing services
- Record Keeping – Utilize Service Titan software to document repairs, maintenance, and service calls accurately
- Safety Compliance – Follow industry safety standards to ensure all work is completed safely and efficiently
- Customer Service – Deliver exceptional service with a professional and customer-focused approach
Qualifications
- Experience – 3 years of experience as a plumbing installer or a similar role
- RI or MA Journeyman Plumbing License with field experience
- Technical Expertise – Strong knowledge of plumbing installations, repairs, and maintenance, including water heaters, toilets, faucets, and common fixtures
- Service Software – Experience with Service Titan or similar trade software is a plus
- Communication Skills – Strong communication and listening skills to interact with customers and team members effectively
- Attention to Detail – Ability to perform accurate work while adhering to all plumbing codes and regulations
- Customer-Focused – A commitment to delivering high-quality service and ensuring customer satisfaction
- Driver’s License – Valid driver’s license with a clean driving record
Benefits
- Medical, Prescription, Dental, and Vision Insurance – Comprehensive coverage with minimal out-of-pocket expenses
- Disability & Term Life Insurance – Financial security for you and your loved ones
- Matching 401(K) Benefits – Competitive retirement savings plan to help secure your future
- Ongoing Training & Development – Opportunities for continuous growth and skill enhancement
- Paid Holidays & PTO – Paid time off for holidays and generous paid time off for work-life balance
- Year-round work with long-term stability
- Bonus and performance incentives
- Fully stocked company vehicles, gas card, and tools provided
Compensation
$35 - $45/hr based on experience
Location
Bristol, RI
Additional Information
Pre-employment background check and drug screening may apply, subject to local laws. Superior Comfort Inc. is an equal-opportunity employer and values diversity in the workplace.
Apply Today
Join Superior Comfort Inc. and be part of a team where your plumbing expertise, dedication, and growth are rewarded. Help us continue our mission of delivering comfort, quality, and care to Rhode Island homes and families!
Salary : $35 - $45