What are the responsibilities and job description for the Regional Collections Manager position at Superior Auto Inc?
Job Description
Regional Account Manager / Collections Leader
Superior Auto and SAC Finance
Salary: $50,000 annually, plus a monthly incentive opportunity of up to $640
Additional support: Company vehicle and fuel provided for territory travel
Are you ready to grow from leading one team to influencing several locations? Superior Auto and SAC Finance are looking for a Regional Collections Manager to strengthen collections performance across a territory of dealerships in Eastern Ohio. This is an excellent next step for a collections supervisor, branch manager, customer service manager, assistant district manager, or strong location leader who is ready for broader responsibility.
What You Will Do
- Manage collections performance across an assigned territory of dealerships.
- Travel to dealerships regularly to coach General Managers and Account Representatives.
- Work directly with customers while supporting the collection efforts of dealership teams.
- Provide most of the hands-on collections training for Account Representatives while partnering with General Managers to reinforce expectations.
- Coach teams on customer conversations, payment arrangements, follow-up, documentation, and account management.
- Guide payment plan and repossession recommendations using sound business judgment and consistent practices.
- Develop action plans for locations that are off track and follow up until performance improves.
- Reinforce company policies, compliance expectations, and accountability throughout the territory.
What We Are Looking For
- At least three years of successful leadership, coaching, or performance management experience.
- Experience in collections, consumer finance, banking, credit, customer service, automotive, rent-to-own, wireless, retail operations, or a similar results-driven business.
- Experience leading a team, branch, department, or location, with the readiness to expand your influence across several locations.
- The confidence to coach managers, address performance gaps directly, and build credibility without relying on formal authority.
- A record of improving measurable results while maintaining strong customer relationships.
- Comfort reading reports, identifying trends, setting priorities, and turning information into clear next steps.
- Strong communication, organization, follow-through, and accountability.
- The ability to travel throughout the Eastern Ohio territory and complete occasional overnight travel during training.
What We Offer
- Company vehicle and fuel provided for territory travel.
- Paid training to learn our business, portfolio, systems, and field operations.
- No Sundays or late-night retail hours.
- Paid vacation, holidays, birthday, sick, and personal days.
- Medical, dental, and vision insurance.
- 401(k) with company match.
Automotive experience is not required. If you have successfully led a collections, customer service, branch, or location team and are ready to take the next step into multi-location leadership, we encourage you to apply.
Not Included
Salary : $50,000