What are the responsibilities and job description for the Business Operations Associate position at Superhairpieces?
Company Description:
We're a growing salon and beauty supply business seeking a sharp, adaptable coordinator to be the face of our front desk while supporting the team on strategic projects. We are a team of over 200 across North and South America, Asia and Europe. One hour you're welcoming clients, the next you're researching new store locations. Ideal for an organized self-starter who wants exposure to how a multi-location business scales.
Front Desk & Client Experience
- Greet clients, manage check-in/out, and keep reception polished and welcoming
- Schedule and confirm appointments across stylists
- Process payments and maintain client records in our CRM
- Work with core team to explore options for growth strategies
Operations & Business Development Support
- Research new store locations (market analysis, demographics, competitor scouting)
- Coordinate salon operations: inventory, supply ordering, vendor communication
- Support expansion projects, including future K-beauty retail store openings
- Take on ad hoc research and administrative projects as the business grows
What We're Looking For
- Interest in coordination, administrative, or client-facing role (salon/hospitality/retail a plus)
- Exceptional organization and comfort juggling priorities
- Strong communication and general tech proficiency (CRM/spreadsheets a plus)
- Discretion, reliability, and genuine interest in growing with the business
Details
- On-site, Chelsea NYC · Full-time, Sponsors OPT / H1B