Youth Program Manager / Coach Development & Operations Lead

Location: Multiple locations throughout El Paso, TX (West, East, and Northeast)

Job Type: Part-Time | Seasonal (Fall Season) with opportunities to continue in future seasons

Schedule:

• Weekday afternoons
• Saturday mornings
• Must be available to travel between program locations throughout El Paso

Reports To: Program Director / Owner

Soccer Stars El Paso is looking for an organized, dependable, and people-focused leader to oversee our recreational youth soccer programs throughout the city.

This position is ideal for someone who enjoys working with children but is ready to take on a leadership role by mentoring coaches, supporting families, and ensuring every class reflects the high standards of the Soccer Stars experience.

As a Youth Program Supervisor, you will visit multiple program locations, observe classes, support coaches, ensure curriculum quality, assist families, and help create an exceptional experience for every child who participates in our programs.

This is a hands-on leadership position for someone who enjoys being in the field, developing people, solving problems, and making a positive impact on children, families, and coaches.

This role requires exceptional reliability, punctuality, and communication. As the on-site leader, you will be expected to arrive before the coaching staff to ensure every program is ready to begin on time and remain on-site until the final class has concluded. Your leadership sets the tone for the entire team.

This is a leadership role, not simply a coaching position. Success in this role requires initiative, professionalism, exceptional communication, and the ability to solve problems independently while keeping leadership informed.

Soccer Stars is the nation's largest youth soccer enrichment program, introducing children ages 12 months through elementary school to the joy of movement, confidence, teamwork, and physical activity through age-appropriate, non-competitive classes.

Our programs emphasize child development first. Through games, imagination, music, and positive coaching, we help children develop confidence while creating an experience families look forward to every week.

As the Program Supervisor, you will serve as the on-site leader for multiple Soccer Stars locations throughout El Paso.

Your responsibilities include:

• Visit and supervise classes at multiple program locations
• Arrive before the coaching staff to ensure each location is fully prepared before classes begin
• Remain on-site until the final class has ended and all coaches, equipment, and participants have safely departed
• Ensure coaches arrive on time, prepared, and professionally dressed
• Observe classes and ensure coaches are delivering the Soccer Stars curriculum with enthusiasm, consistency, and age-appropriate instruction
• Provide real-time coaching, mentoring, and constructive feedback to help coaches grow professionally
• Evaluate coach performance objectively and provide clear, constructive feedback that supports continuous improvement
• Set the standard for professionalism, punctuality, organization, and accountability across all programs
• Help maintain a fun, engaging, and safe learning environment for every child
• Verify attendance and ensure children are enrolled in the appropriate classes
• Support coaches with class management and behavioral challenges when needed
• Build positive relationships with parents and serve as a trusted point of contact during site visits
• Address parent questions, concerns, and feedback professionally and promptly
• Monitor the overall quality of classes, customer experience, and operational consistency across all locations
• Maintain timely, proactive, and professional communication with the Program Director regarding coach attendance, class quality, parent feedback, operational concerns, incidents, and follow-up items
• Communicate staffing, scheduling, and program needs promptly so issues can be addressed before they impact families or coaches
• Assist with coach onboarding, training, and ongoing professional development
• Help maintain Soccer Stars' high standards of professionalism, customer service, and program quality

• A natural leader who enjoys helping others succeed
• Organized, proactive, and highly dependable
• Exceptionally punctual and leads by example
• An excellent communicator who responds promptly and keeps leadership informed without needing to be asked
• Confident giving feedback in a positive, respectful, and professional manner
• Comfortable coaching, mentoring, and holding others accountable while building positive relationships
• Excellent at communicating with coaches, parents, and school staff
• Calm under pressure and able to solve problems independently
• Passionate about creating exceptional experiences for children and families
• Comfortable working in a fast-paced environment with multiple locations

• Previous experience coaching or working with young children
• Leadership or supervisory experience preferred
• Strong communication and interpersonal skills
• Excellent organizational and time management abilities
• Demonstrated ability to evaluate performance, provide constructive feedback, and support the professional development of others
• Proven record of exceptional punctuality, reliability, and personal accountability
• Excellent communication skills and a commitment to responding promptly to calls, texts, and emails during working hours
• Ability to travel between multiple locations throughout El Paso
• Valid driver's license and reliable transportation
• Must currently reside in the El Paso, TX area
• Ability to pass a background check
• Authorized to work in the United States

Experience in one or more of the following areas is a plus:

• Youth sports
• Early Childhood Education
• Recreation or Community Programs
• Afterschool Programs
• Camp Leadership
• Child Development
• Teacher or Instructional Coach
• Staff Training or Team Leadership
• Current First Aid, CPR, or player safety certifications

Soccer coaching experience is preferred, but strong leadership, communication, and child engagement skills are equally important.

• Competitive hourly pay based on experience
• Paid training
• Company-sponsored CPR & First Aid certification
• Leadership development opportunities
• Flexible seasonal schedule with opportunities for year-round advancement
• A supportive and collaborative team environment
• The opportunity to make a meaningful impact on children, families, and fellow coaches

At Soccer Stars, great programs don't happen by accident—they happen because great leaders support great coaches.

Our Program Supervisor doesn't just oversee classes—they set the standard. Through leadership, coaching, accountability, and support, they help ensure every child, family, and coach experiences the very best of Soccer Stars.

You'll play a key role in ensuring every child has an exceptional experience, every family feels welcomed, and every coach has the support they need to grow and succeed.

If you're passionate about leadership, enjoy working with children, and take pride in helping others reach their potential, we'd love to meet you.

Apply today and help lead the future of Soccer Stars El Paso.