What are the responsibilities and job description for the Social Media Manager and Content Creator position at Super Chix Chicken & Custard?
About Super Chix
Super Chix is a rapidly growing fast casual restaurant brand focused on quality, hospitality, and creating a standout guest experience, with nearly 50 locations across 15 states. As we continue to expand across multiple markets, we’re building a stronger presence across social and digital channels—creating content that connects with our audience and brings the brand to life.
This role sits at the center of that effort. You’ll have the opportunity to create fun, trend-driven content, grow our audience, and shape how guests experience Super Chix online. From in-store moments to brand storytelling, this is a chance to build something people actually want to watch, engage with, and share.
Role Overview
We’re looking for an in-office Social Media Manager / Content Creator to own and execute Super Chix’s organic social presence across platforms through high-quality, engaging content.
This is a fast-paced, hands-on role within a high-energy brand perfect for fun, trendy, and engaging social content. You’ll have the freedom to push ideas, test concepts, and help shape our online personality—while being part of a growing marketing team in the highly creative fast casual dining space.
You’ll plan, create, and publish content across platforms, owning day-to-day execution while working closely with the Director of Marketing on broader strategy and direction.
Key Responsibilities
- Execute organic social strategy across platforms (Meta, TikTok, YouTube, LinkedIn)
- Build and manage a consistent content calendar
- Plan, shoot, edit, and publish short-form video and static content
- Create platform-native content tailored to each channel
- Stay on top of trends and quickly produce relevant, on-brand content while they’re still timely
- Write clear, engaging, on-brand copy
- Monitor and respond to comments, DMs, and guest interactions
- Support posting and engagement across Google Business Profiles and other owned channels
- Identify and coordinate influencer and creator partnerships
- Track performance and optimize content based on KPIs
- Maintain and organize content libraries and assets
- Partner with franchisees to support local store marketing
Required Background
- Portfolio required (examples of content, campaigns, or accounts you’ve managed)
- 5 years of experience in social media, content, or digital marketing
- Proven ability to grow social accounts and drive engagement
Skills & Experience
- Strong content creation skills (short-form video, photography, editing)
- Proficiency in Adobe Creative Suite and Canva
- Strong copywriting skills with ability to adapt voice by platform
- Deep understanding of social trends and platform best practices
- Experience managing content calendars and publishing workflows
- Comfortable analyzing performance and optimizing content
- Experience with influencer/creator partnerships is a plus
- Food photography experience is a strong plus
Ideal Characteristics
- Creative, fast-moving, and highly organized
- Obsessed with social media and content trends
- Able to move quickly, test ideas, and adapt in real time
- Comfortable interacting with guests and capturing content on-site
- Strong collaborator who works well across teams
What We Offer
- Competitive salary and performance bonus opportunities
- Health, dental, and vision insurance
- PTO and paid holidays
- Opportunities for advancement as the brand continues to grow
- A growing marketing team and a chance to help shape the future of a national restaurant brand
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $60,000 - $70,000