What are the responsibilities and job description for the Office Dispatcher position at Super Brothers Plumbing Heating & AIr?
Dispatcher / Office Coordinator — $70,000–$85,000 per year
Super Brothers Plumbing Heating & Air — Citrus Heights, CA
Salary: $70,000–$85,000 per year
Schedule: Full-Time, In-Office
Office Location: Citrus Heights, CA
About the Role
We are seeking an experienced and highly organized Dispatcher / Office Coordinator to support our daily operations. This role requires someone who can communicate clearly, handle a fast-paced workflow, and professionally coordinate customer appointments and technician schedules.
Responsibilities
- Answer and return calls/messages quickly
- Schedule technicians and manage the daily calendar
- Provide customer updates and follow-up on service requests
- Enter job details and notes accurately into the system
- Support office operations with basic administrative tasks
- Communicate with technicians throughout the day to track job progress
- Maintain a clean, organized, and professional office workflow
Requirements
- Minimum 2 years of experience in dispatching, scheduling, or office coordination
- Strong communication and customer service skills
- Ability to multitask and stay organized under pressure
- Comfortable with computers, email, and office software
- Reliable, responsible, and detail-oriented
- Must work on-site at our Citrus Heights office
What We Offer
- Competitive salary: $70,000–$85,000 per year
- Stable, full-time position
- Professional, positive work environment
- Opportunities for long-term growth
Benefit Conditions:
- Full-Time Position
- Paid time off & Paid Training
- Sick Pay
- Competitive pay
Contact Information:
Tel:(916)388-4014; (916)588-7767
Email: info@superbrothers.com
Job Type: Full-time
Pay: $70,000.00 - $85,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Experience:
- Customer service: 2 years (Required)
Work Location: In person
Salary : $70,000 - $85,000