Maintenance Technician

At the Super 8 - Roseburg, we work hard daily to upkeep the Wyndham Hotel standards of excellent to create memorable experiences for our guests. To do this, we are in need of a Maintenance Technician with a wide array of knowledge and experience to keep the interior and exterior of our building in compliance with the company and government’s standards for functionality, cleanliness, safety, and security.

Maintenance Responsibilities

• Maintains the basic upkeep of all rooms and common areas by ensuring all furniture, appliances and electrical equipment such as televisions, refrigerators, and light fixtures are in working order.
• Ensures all paint and flooring meet company standards.
• Repairs or replaces all HVAC systems such as individual air conditioning units as needed.
• Cleans and maintains the hotel’s exterior spaces such as the parking lot, swimming pool, landscaping, etc.

Guest Service

• Offer guests assistance whenever possible.
• Responsible for resolving escalated customer relations issues.
• Answers inquiries pertaining to hotel policies and services.
• Must appropriately address guest requests to ensure customers are satisfied with the hotel’s services and accommodations.
• Responsible for positively representing and promoting the property.
• Ensures systems and procedures are in place and followed for guest safety and security.
• Assists guests and staff with anything that they may need from a maintenance perspective.

Other Duties as Assigned

• Assists other maintenance engineers as needed.
• Properly secures all tools, equipment, and supplies after use.
• Reports any major repair issues or requests to the Maintenance Manager or General Manager.

Benefits

You are a valued asset, and we strive to let you know it. All benefits are available post introductory period.

Full-Time associates (30 hours/week)

• Paid Time Off (PTO) per OR State requirements.
• Paid Vacation per company policy after one (1) year of service.
• Qualify for Medical, Dental and Vision.
• Choice Hotels team member benefits.
• On-Site training modules

Part-Time associates

• Paid Time Off (PTO) per OR State requirements.
• Wyndham team member discount on stays.
• On-Site trainings modules

General

This job description is not intended to be all-inclusive, additional details will be specified by the

supervisor. The associate will also perform other reasonable business duties as signed by the supervisor.

Management reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.

If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualified associate with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company. Onya Hospitality, LLC is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.

Knowledge

• High School Diploma, GED, or equivalent years of relevant work experience required.
• 2 years of previous maintenance/grounds experience working in hotel/motel required.

Skills/Abilities

• Superior customer service and communication skills.
• Possesses good organizational and prioritization skills.
• Must have working knowledge of plumbing, painting, HVAC, electrical, drywall repair, LVT flooring and carpet repair and other general repair skills.
• Ability to efficiently work under time constraints.
• Must be able to push, pull, lift and carry 50 pounds.
• Must be able to work a flexible schedule.
• Frequently walks, bends, climbs, kneels, and extends reach to complete assigned tasks.
• Possesses the physical ability to perform all of the above-mentioned duties within a defined period of time.
• Ability to work independently and with others.

Others

• Reliable transportation to travel to/from Metra area, as travel may be required.
• Use of personal vehicle may be required.