What are the responsibilities and job description for the Front Desk Agent position at SUPER 8 DAWSONVILLE?
Job Summary:
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate should have a passion for hospitality and excellent customer service skills.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out efficiently
- Handle guest inquiries and provide information about hotel services
- Manage reservations and room assignments
- Process payments and maintain guest accounts
- Assist with resolving guest issues or complaints promptly
- Maintain a neat and organized front desk area
Skills:
- Experience in hotel management or resort operations
- Familiarity with night audit procedures is a plus
- Bilingual proficiency is advantageous
- Strong guest services orientation with a focus on hospitality
- Knowledge of phone systems and reservation software
- Excellent customer service and communication skills
This position offers an exciting opportunity to work in a dynamic hospitality environment where you can showcase your skills and grow in the industry. If you are passionate about providing exceptional service to guests, we would love to hear from you.
Job Type: Part-time
Pay: $12.00 - $15.00 per hour
Expected hours: 25 per week
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Holidays
- Monday to Friday
- Night shift
Work setting:
- In-person
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Dawsonville, GA 30534 (Required)
Ability to Relocate:
- Dawsonville, GA 30534: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $15