What are the responsibilities and job description for the Hotel General Manager – Super 8 Arlington position at Super 8 Arlington?
Job Summary
Super 8 by Wyndham Arlington Near AT&T Stadium is seeking an experienced, hands-on General Manager to lead the daily operations of our 50-room limited-service hotel.
This role is ideal for a hospitality leader who enjoys working in a smaller property, developing teams, delivering exceptional guest service, and driving operational excellence.
This is not a desk-only management role. The successful candidate must be willing to lead by example, assist departments when needed, and foster a positive team culture while maintaining high operational standards.
Key ResponsibilitiesHotel Operations
- Oversee all daily hotel operations, including Front Desk, Housekeeping, Maintenance, and Breakfast.
- Ensure exceptional guest service and resolve guest concerns promptly and professionally.
- Maintain a clean, safe, and welcoming property for guests and employees.
- Monitor room inventory, occupancy, ADR, RevPAR, and overall operational performance.
Leadership & Team Development
- Recruit, train, coach, and develop hotel staff.
- Create employee schedules and ensure appropriate staffing levels.
- Conduct performance reviews and provide ongoing coaching.
- Promote accountability, teamwork, and a guest-first culture.
Financial & Administrative
- Manage hotel expenses, labor costs, cash handling, and operational budgets.
- Monitor daily reports, deposits, revenue, and key performance metrics.
- Implement sales and revenue strategies to maximize occupancy and profitability.
- Ensure compliance with company policies, procedures, and financial controls.
Wyndham Brand Standards
- Maintain compliance with Wyndham operational and brand standards.
- Prepare the hotel for Wyndham QA inspections.
- Ensure completion of corrective action plans and continuous operational improvements.
- Maintain all required safety documentation, training, and compliance records.
Property Operations
- Coordinate with housekeeping and maintenance to ensure guestrooms are clean, functional, and guest-ready.
- Monitor preventative maintenance and overall property appearance.
- Work with vendors and contractors to complete repairs and maintenance projects.
- Ensure the hotel remains safe, well-maintained, and operating efficiently.
QualificationsRequired
- Minimum 3 years of hotel management or hotel supervisory experience.
- Previous experience as a General Manager, Assistant General Manager, Front Office Manager, or Hotel Operations Manager is strongly preferred.
- Strong knowledge of front desk operations and hotel guest service.
- Experience supervising hotel staff and creating work schedules.
- Experience using hotel Property Management Systems (PMS).
- Strong computer skills, including Microsoft Office.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work a flexible schedule, including weekends, holidays, and on-call when business requires.
Preferred
- Experience with Wyndham, Choice, Hilton, Marriott, IHG, or other branded hotels.
- Experience in a limited-service hotel or motel environment.
- Experience improving QA scores, guest satisfaction, and operational performance.
What We're Looking For
The ideal candidate:
- Leads by example.
- Takes ownership of the hotel's success.
- Makes confident decisions independently.
- Enjoys working in a hands-on environment.
- Builds strong relationships with guests and employees.
- Balances guest satisfaction with operational efficiency.
- Focuses on revenue growth, cost control, and team development.
- Thrives in a fast-paced, owner-operated hotel environment.
- Wants to build a long-term career with our company.
Compensation & Benefits
- Salary: $45,000–$50,000 per year, based on experience
- Flexible schedule
- Paid training
- Paid time off
- Growth opportunities
- Supportive ownership and leadership team
Schedule
- Full-time
- Weekends as needed
- Holidays as needed
- On-call for operational emergencies
Work Location
In person – Arlington, TX
Join Our Team
This role offers an excellent opportunity for a successful Assistant General Manager looking to advance into a General Manager position.
If you're a hospitality leader who enjoys improving operations, developing high-performing teams, increasing hotel performance, and delivering outstanding guest experiences, we'd love to hear from you.
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- Flexible schedule
- Paid time off
- Paid training
Application Question(s):
- Are you comfortable working weekends, holidays, and being on-call for operational emergencies?
- Are you comfortable working in a hands-on leadership role where you may assist the front desk and other departments when needed?
Education:
- High school or equivalent (Required)
Experience:
- hotel management or hotel supervisory: 3 years (Required)
Language:
- Spanish (Preferred)
Ability to Commute:
- Arlington, TX 76010 (Required)
Work Location: In person
Salary : $45,000 - $50,000