What are the responsibilities and job description for the Program Specialist (WCC)-SUNY Reconnect position at SUNY Westchester Community College?
Under the general supervision of the Director of Student Financial Assistance (WCC), the Program Specialist (WCC)/SUNY Reconnect is a grant-funded position responsible for providing administrative and programmatic support for the SUNY Reconnect initiative. The incumbent assists in implementing, coordinating, and evaluating program activities designed to identify, recruit, and support adult learners who are returning to higher education.
RESPONSIBILITIES:
- Coordinates the day-to-day operations of the SUNY Reconnect program.
- Engage with prospective and eligible students to encourage enrollment and program participation.
- Provides information and guidance regarding admissions, financial aid, academic support services, and other student resources.
- Maintains accurate student records, prepares reports, and ensures compliance with program and grant requirements.
- Serves as a liaison between students, faculty, and administrative offices to resolve issues and facilitate access to services.
- Assists in planning and implementing workshops, orientations, and events to support program goals.
- Collects, analyzes, and reports data related to student outcomes and program effectiveness.
- Performs related administrative duties as required.
Required Knowledge, Skills, Abilities and Attributes
- Knowledge of college student services, including admissions, financial aid, and academic advising.
- Ability to communicate effectively both orally and in writing.
- Strong organizational and recordkeeping skills.
- Ability to establish and maintain effective working relationships with students, faculty, administrators, and community partners.
- Familiarity with grant-funded program compliance and reporting requirements.
- Proficiency in Microsoft Office applications and student information systems.
- Sensitivity to the needs of diverse and non-traditional student populations.