What are the responsibilities and job description for the Systems Analyst position at SUNY Upstate Medical University?
- Syracuse
- Information Management & Technology
- Full-time
- Opening on: Nov 10 2025
- IMT-Telecom & Info Security
- State of New York
- TH Staff Associate, NSSL4
- 87368
- UUP (State University Professional Services Unit)
Job Summary:
Responsible for the coordination, direction and administrative functions for all Mobility & Integrations (M&I) systems and applications within the IMT-Telecommunications department. Independently design and program the M&I software and applications. Make autonomous decisions and create workflows for all M&I systems. Design complex technical solutions for critical communications throughout Upstate Medical University, especially for Nursing. Ensure voice communications and clinical workflows that impact the hospital's operations run seamlessly. Work with all end-users, staff and departments, particularly Network Security & Operations, to troubleshoot potential wired and wireless network issues that impact M&I-supported applications. Directly oversee and/or assist training and education on supported systems to over 5,500 faculty and staff. Lead and/or provide key support for the entire supply chain of supported hardware, equipment and accessories, including Vocera badges.
Minimum Qualifications:
Associates degree in Business, Telecommunications, Information Systems or related field and 5 years, or a Bachelor's degree and 3 years of experience with user training and support; or equivalent combination of education and experience (7 years); plus solid written and verbal communication skills as well as a proven customer service track record required. Consideration given in lieu of formal degree with requisite experience.
Preferred Qualifications:
Bachelor's Degree and experience working in a hospital or clinical setting preferred.
Work Days:
M - F, business hours.
Message to Applicants:
Recruitment Office: Human Resources
We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.