Demo

Senior Administrative Specialist - Plastic Surgery

SUNY Upstate Medical University
Syracuse, NY Full Time
POSTED ON 10/28/2026
AVAILABLE BEFORE 1/25/2027
    Syracuse
    Administrative, Secretarial & Clerical
    Full-time
    Opening on: Aug 19 2025
    Surgery-General
    MedBest
    Senior Administrative Specialist, G5
    86354
    N/A

Job Summary:
  • Coordinating OR Surgical Cases for Plastic Surgery Surgeons
  • Schedules into EPIC any procedures which will occur at University Hospital. Coordinates requires Pre-Admission Testing and Anesthesia linked appointments.
  • Works in conjunction with billing office to ensure that appropriate referrals or authorizations have been obtained and documentation completed via EPIC.
  • Obtains authorization for clinic procedures, insurance verification, maintains referrals work queue and EPIC depot.
  • Scheduling outpatient procedures, such as: CT, X-rays.
  • Responsible for live scheduling patients for surgery while at clinic consults. Provides patient all preparation documentation including bowel prep instructions, anesthesia instructions, medication instructions, and pre and post op, pretesting, and telemedicine appointment details.
  • Answers the telephone, taking accurate messages, transferring calls to appropriate staff or handles certain calls that are appropriate.
  • Maintain provider schedules and adjusting templates when needed.
  • Assists with scheduling follow up appointments in the outpatient practice as requested by the procedure practice.
  • Responsible for chart preparation in EMR system. Reviews the patient orders and makes sure that all pertinent information is available for the provider prior to patient's surgery. (e.g. requests missing test results or clearance notes are sent to our office prior to surgery).
  • Access to PACS System and HealtheConnections
  • Responsible for sending written correspondence for procedure appointment changes.
  • Schedules outside services as requested by the physician for the patient (Medicaid cab, interpreter services, etc.).
  • Responsible for review of the procedural schedule to make sure that the schedule is appropriate regarding the time allotted for each procedure to decrease patient "wait time" and utilize the physician's time efficiently.
  • Responsible for assisting with processing all procedural schedule changes and communicating with physicians regarding schedules.
  • Responsible for all documentation for reimbursement payments to grants, divisions, department.
  • Responsible for itineraries and guidance for speakers attending Grand Rounds and M&M education conferences.
  • Responsible for arranging travel and accommodations for surgeon travel to conferences, education meetings, etc.
  • Responsible for correlating all meetings on Outlook calendars for surgeon.
  • Communication with clinic and administrative assistants to create a professional and balanced schedule for the surgeon.
  • Responsible for correlating Self-Pay Cosmetic surgeries for Plastic Surgery including arranging communication with billing.
Minimum Qualifications:

Associates Degree or pertinent college level courses and five years experience in medical field. Will consider equivalent combination of education and experience.

Preferred Qualifications:

Work Days:

Monday - Friday 7:30 am - 4:00 pm

Message to Applicants:

Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays.

G5: $20.48 - $34.22

Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.

Recruitment Office: MedBest Medical Management

We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.

Salary : $20 - $34

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