Medical Secretary

The responsibility of the Medical Administrative Professional is to provide outstanding quality customer service to patients, families, referring providers, departmental physicians and staff and other customers of the office. Perform a variety of secretarial and administrative duties.

• Schedule patient appointments in Epic and Aria as appropriate for each physician; contact patients to change appointments, as needed
• Request and obtain needed medical records including notes, exams and tests for all new patients referred from another physician practice; this may involve coordination with the nurse for specific records; all patient information to be discarded should be shredded
• Scan appropriate records into Epic and/or ChartMaxx and ensure records are saved in the appropriate location/folder/tabs
• Verify and update demographic and insurance information for all patients returning for follow-up visits and for all patients at the beginning of each new year
• Maintain adequate water and coffee supplies for the office via the W.B. Mason account
• Maintain copy machines by replacing toner/cartridges and/or call for service when needed
• Adheres to PATIENTS First philosophy customer service standards. Represents SUNY Upstate in a positive manner focusing on our core values which drive innovation & discovery, respect people, serve our community and value integrity
• Contributes to the overall organizations process improvement activities. Demonstrates critical thinking skills in identifying and analyzing problems and recommending solutions
• All other duties as assigned

High school or equivalent and two years of secretarial/administrative experience or equivalent combination of education and experience. Excellent communication, customer service and organizational skills required.

Previous experience with Oncology specialty and ambulatory care services and experience with Medical Data Base systems (Epic) for patient registration and scheduling preferred.

Monday through Friday daytime hours - This position is located in Verona NY

Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays.

G3: $18.50 - $28.36

Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.