What are the responsibilities and job description for the Hospital Patient Services Clerk 1 position at SUNY Upstate Medical University?
- Syracuse Downtown Campus
- Administrative, Secretarial & Clerical
- Full-time
- Opening on: Sep 9 2026
- Cancer Center-Administration
- State of New York
- Hospital Patient Services Clerk 1, SG007
- 90951
- CSEA - ASU (Administrative Services Unit)
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Job Summary:
Direct contact with patients/families; answer phone and relay messages; direct patients to the appropriate locations and coordinate with various hospital departments for efficient patient flow; identify and report any safety hazards or environmental concerns to appropriate staff; assist with other tasks as warranted by department needs. Position location: Upstate Cancer Center Atrium. Excellent customer service, communication, and organizational skills are necessary. Knowledge of medical terminology is desired
Minimum Qualifications:
The NYS Department of Civil Service has developed the Hiring for Emergency Limited Placement (HELP) Program, Effective April 5th, 2023. During this program, the NYS Civil Service Exam requirements are suspended for the Hospital Patient Services Clerk 1, SG07 title.
For consideration for this title, you must meet the following minimum qualifications:
One year full-time clerical, secretarial or patient care experience in a healthcare setting.
Work Days:
Schedule based on a 40-hour work week. Monday - Friday 8:15am - 4:45pm
Message to Applicants:
Recruitment Office: Human Resources
We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.
Benefits:
Vacation & Paid Time Off, Health Insurance, Retirement Plan