What are the responsibilities and job description for the EOP Counselor - SUNY Polytechnic Institute position at SUNY Polytechnic?
The EOP Counselor is responsible for providing services and guidance throughout the onboarding, enrollment, and retention phases for all current and prospective SUNY Polytechnic Institute EOP students. This is accomplished in collaboration with the student success & advising office among other departments throughout the college, through a case management model that requires outreach, relationship building, and effective communication.
Essential Duties and Responsibilities
- Prioritizes student support and engagement to ensure student success in navigating the processes required to be enrolled at the college and to understand how to utilize the support systems
- Interpret and respond to EOP current student inquiries in-person, via the telephone or virtual appointments, and electronically regarding registration, financial aid, enrollment status, tutoring and other supplemental services provided by the college, in addition to the policies and procedures in place at the college.
- Gathers information from current EOP students to best understand and evaluate individual circumstances; interprets relevant policies, procedures and guidelines to determine the best course of action
- Refers students to the appropriate department for additional assistance as necessary
- Provides comprehensive customer service in a challenging and fast-paced environment
- Occasional meetings at different locations in the community may be required; travel to conferences and/or recruiting events may be required in a typical office environment.
Benefits: https://www.suny.edu/media/suny/content-assets/documents/benefits/benefit-summaries/UUP-FT-Benefits-at-a-Glance-Jan-2025.pdf
Salary Range: $48,000 - $50,000
Job Requirements:
Minimum Qualifications:
- Bachelor's degree from an accredited institution
- Two or more years' experience working with high school or college students
- Possess and maintain a NYS Driver's License
??Preferred Qualifications:
- Master's degree in a related field (e.g. Higher Education, Teaching, Counseling, STEM)
- Demonstrated knowledge, sensitivity, and ability to work with students from diverse backgrounds, including historically academically and economically disadvantaged backgrounds
- Experience working with students and families whose first language is not English
- Highly developed verbal and written communication skills
- Strong interpersonal skills
- Strong organizational and time management skills
- Experience using databases and other technology, particularly Microsoft Office software
- Teaching or presenting experience
- EOP/HEOP alumni
Additional Information:
Initial review of applications will begin 2 weeks after posting. Posting will remain open until filled
SUNY Polytechnic Institute offers exceptional benefits such as healthcare, dental, vision, pension plans, competitive pay, generous paid time off, tuition assistance, life insurance and long-term disability insurance.
As an Equal Opportunity / Affirmative Action employer, SUNY Polytechnic Institute will not discriminate in its employment practices due to an applicant's race, creed, religion, color, citizenship, national origin, sex, age, sexual orientation, predisposing genetic characteristics, gender identification or expression, genetic information, familial status, marital status, pregnancy, status as a domestic violence victim, criminal conviction, disability, military status, disabled veteran, recently separated veteran, Armed Forces Service Medal veteran, active duty or wartime campaign badge veteran, or other characteristic as protected by law. Please feel free to review your equal employment opportunities protections and laws pertaining to these protections at https://www.dol.gov/general/topic/discrimination
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the College's crime statistics for the past three years; and disclosures regarding the College's current campus security policies. The SUNY Polytechnic Institute Annual Security Report is available in portable document format [PDF] by clicking this link:
https://sunypoly.edu/sites/default/files/Clery Report 2024 - Uticaw covers.pdf
Inquiries regarding the application of Title IX and other laws, regulations and policies prohibiting discrimination may be directed to the Title IX Coordinator TitleIX@sunypoly.edu at SUNY Polytechnic Institute. Inquiries may also be directed to the United States Department of Education's Office for Civil Rights, 32 Old Slip 26th Floor, New York, NY 10005-2500; Tel. (646) 428-3800; Email OCR.NewYork@ed.gov.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@oer.ny.gov.
Salary : $48,000 - $50,000