What are the responsibilities and job description for the Office Assistant 1 (NY HELPS) position at SUNY Plattsburgh?
ATR (Position)
Position Details
Search Number
CPJ # 9001
Title
Office Assistant 1 (NY HELPS)
Category
Clerical/Maintenance/Service
Department
Facilities, Maint. & Operations
Position Summary
This position supports the Facilities, Maintenance & Operationsdepartment by coordinating, processing, and dispatching work order requests accurately and promptly. The department provides campus-wide planning, construction, maintenance, and facility improvement services to support the University's operations and educational mission. As part of the Administration and Finance Division, the position contributes to delivering essential services through effective communication, customer service, and coordination of resources. The expected work schedule is Monday through Friday, 7:00am to 3:00pm.
Examples of Duties & Responsibilities:
Provide exceptional customer service through phone, email, two-way radio, and in-person interactions. Support Facilities, Maintenance, and Operations by processing and dispatching work requests in AiM Work Management, maintaining records and office resources, preparing reports and spreadsheets, coordinating communication between campus stakeholders and maintenance staff, and assisting with special projects and other related duties as assigned.
Required Qualifications:
For those currently on a civil service list:
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.
Minimum Qualifications for applicants not currently civil service eligible for the title:
As SUNY Plattsburgh is an institution that delivers challenging and high-quality educational experiences to a diverse group of learners, the successful candidates must demonstrate an understanding of and sensitivity to diversity, inclusion, and equity-minded policies, programs, and practices.
Preferred Qualifications:
Salary (Applicant View)
$37, 862 (hiring rate), in accordance with CSEA Salary Schedule, plus excellent benefits
Closing Date
09/10/2026
Open Until Filled
No
To receive full consideration, supply all requested documents by:
09/10/2026
Special Instructions to Applicants
If a canvass letter is emailed, you must respond interested and complete an online application to be considered. Please include a complete application and contact information for three current professional references. A resume is also strongly encouraged. Additional information may be requested at a later step in the process.
Important Notes for those appointed under NY HELPS:
Employees will have all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
EEO Statement
SUNY Plattsburgh is an equal opportunity employer, committed to excellence through diversity. As an equal opportunity employer and a government contractor subject to VEVRAA, SUNY Plattsburgh complies with hiring regulations regarding sex, color, religion, national origin, disability, age and veteran status.
Position Details
Search Number
CPJ # 9001
Title
Office Assistant 1 (NY HELPS)
Category
Clerical/Maintenance/Service
Department
Facilities, Maint. & Operations
Position Summary
This position supports the Facilities, Maintenance & Operationsdepartment by coordinating, processing, and dispatching work order requests accurately and promptly. The department provides campus-wide planning, construction, maintenance, and facility improvement services to support the University's operations and educational mission. As part of the Administration and Finance Division, the position contributes to delivering essential services through effective communication, customer service, and coordination of resources. The expected work schedule is Monday through Friday, 7:00am to 3:00pm.
Examples of Duties & Responsibilities:
Provide exceptional customer service through phone, email, two-way radio, and in-person interactions. Support Facilities, Maintenance, and Operations by processing and dispatching work requests in AiM Work Management, maintaining records and office resources, preparing reports and spreadsheets, coordinating communication between campus stakeholders and maintenance staff, and assisting with special projects and other related duties as assigned.
Required Qualifications:
- Must be eligible for permanent appointment to this title pursuant to civil service law.
- A demonstrated ability to work effectively and collegially with a variety of individuals.
- Effective communication skills, written and verbal.
For those currently on a civil service list:
- If you receive an emailed canvass letter, you must respond interested and complete an online application to be considered.
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.
Minimum Qualifications for applicants not currently civil service eligible for the title:
- There are no minimum education or experience requirements for this title.
As SUNY Plattsburgh is an institution that delivers challenging and high-quality educational experiences to a diverse group of learners, the successful candidates must demonstrate an understanding of and sensitivity to diversity, inclusion, and equity-minded policies, programs, and practices.
Preferred Qualifications:
- Prior experience as an Office Assistant in a campus setting
- Proficient in Google applications
Salary (Applicant View)
$37, 862 (hiring rate), in accordance with CSEA Salary Schedule, plus excellent benefits
Closing Date
09/10/2026
Open Until Filled
No
To receive full consideration, supply all requested documents by:
09/10/2026
Special Instructions to Applicants
If a canvass letter is emailed, you must respond interested and complete an online application to be considered. Please include a complete application and contact information for three current professional references. A resume is also strongly encouraged. Additional information may be requested at a later step in the process.
Important Notes for those appointed under NY HELPS:
Employees will have all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
EEO Statement
SUNY Plattsburgh is an equal opportunity employer, committed to excellence through diversity. As an equal opportunity employer and a government contractor subject to VEVRAA, SUNY Plattsburgh complies with hiring regulations regarding sex, color, religion, national origin, disability, age and veteran status.
Salary : $37