What are the responsibilities and job description for the Case Manager (Welfare to Work) position at SUNY Orange?
Locations: Newburgh/Middletown, NY
Closes: Jan 16, 2026 - 11:59 PM EST
The Employment & Training Administration is currently seeking a Case Manager to join their team.
The Case Manager will plan, coordinate and supervise the activities of individuals enrolled in Welfare to Work programs. The essential nature of the work is to assign program participants to employment activities to meet federal participation work requirements as well as help them to reach economic independence. This position will be responsible for motivating clients to fulfill the terms of their work requirements and to develop a plan to achieve realistic occupational goals.
Key Responsibilities Include
Provides assistance to participants through referral to job readiness training programs, support services, and other appropriate work activities leading to employment.
Approves, monitors, oversees and evaluates the efforts of assigned participants in programs to achieve work participation requirements provided through Orange County Career Centers/Employment & Training Administration.
Participates in case conferences, informational meetings with various partner agencies and/or service providers regarding client participation programs, job readiness activities and self-sufficiency plans leading to independence.
Counsel individual participants to motivate, reinforce and develop a solid work ethic and achieve realistic goals. Will formulate career plans and evaluate barriers to employment as assigned.
Maintains participant program records, enters and updates data into Welfare to Work Case Management System (WTWCMS), including the formulation of an assessment, employment plan and other relevant data. Completes reports, compiles statistics, prepares caseload for monthly local and state case reviews.
May provide orientation, job readiness and training workshops.
Provide mentoring to clients in their job seeking and post-employment related needs. May include employer and work site visits.
Provide retention services to both customer and employer.
May make training related program or work-site field visits to evaluate participant progress.
Requirements
Education & Experience Required: Bachelor's degree in a related field; OR an Associate's Degree and one (1) year experience working in job training, placement, or human services program; OR three years of equivalent work experience.
Preferred Knowledge, Skills, Abilities, And Worker Characteristics
Bachelor's degree.
Good knowledge of welfare and workforce development programs, policies, and procedures.
Good knowledge of the cultural, environmental, and personal factors influencing the lives of persons who are economically disadvantaged, low-income, unemployed, or otherwise facing barriers to employment.
Ability to communicate effectively both verbally and in writing.
Ability to effectively establish and maintain working relationships with supervising personnel, co-workers, all college/career center employees, and the public.
Ability to manage multiple projects.
Bilingual Skills.
Salary: $48,880 per annum as of January 1, 2026. This position is contingent upon the continued availability of grant funds.
Application Instructions
Create a SUNY Orange Employment Account by clicking on the APPLY NOW button. Upload the following documents, which are required for consideration:
Cover Letter
Resume
References: Please include in your cover letter an answer to the following questions:
How has diversity and inclusion played a part in your career?
How would you bring that insight into your position at the college?
Closes: Jan 16, 2026 - 11:59 PM EST
The Employment & Training Administration is currently seeking a Case Manager to join their team.
The Case Manager will plan, coordinate and supervise the activities of individuals enrolled in Welfare to Work programs. The essential nature of the work is to assign program participants to employment activities to meet federal participation work requirements as well as help them to reach economic independence. This position will be responsible for motivating clients to fulfill the terms of their work requirements and to develop a plan to achieve realistic occupational goals.
Key Responsibilities Include
Provides assistance to participants through referral to job readiness training programs, support services, and other appropriate work activities leading to employment.
Approves, monitors, oversees and evaluates the efforts of assigned participants in programs to achieve work participation requirements provided through Orange County Career Centers/Employment & Training Administration.
Participates in case conferences, informational meetings with various partner agencies and/or service providers regarding client participation programs, job readiness activities and self-sufficiency plans leading to independence.
Counsel individual participants to motivate, reinforce and develop a solid work ethic and achieve realistic goals. Will formulate career plans and evaluate barriers to employment as assigned.
Maintains participant program records, enters and updates data into Welfare to Work Case Management System (WTWCMS), including the formulation of an assessment, employment plan and other relevant data. Completes reports, compiles statistics, prepares caseload for monthly local and state case reviews.
May provide orientation, job readiness and training workshops.
Provide mentoring to clients in their job seeking and post-employment related needs. May include employer and work site visits.
Provide retention services to both customer and employer.
May make training related program or work-site field visits to evaluate participant progress.
Requirements
Education & Experience Required: Bachelor's degree in a related field; OR an Associate's Degree and one (1) year experience working in job training, placement, or human services program; OR three years of equivalent work experience.
Preferred Knowledge, Skills, Abilities, And Worker Characteristics
Bachelor's degree.
Good knowledge of welfare and workforce development programs, policies, and procedures.
Good knowledge of the cultural, environmental, and personal factors influencing the lives of persons who are economically disadvantaged, low-income, unemployed, or otherwise facing barriers to employment.
Ability to communicate effectively both verbally and in writing.
Ability to effectively establish and maintain working relationships with supervising personnel, co-workers, all college/career center employees, and the public.
Ability to manage multiple projects.
Bilingual Skills.
Salary: $48,880 per annum as of January 1, 2026. This position is contingent upon the continued availability of grant funds.
Application Instructions
Create a SUNY Orange Employment Account by clicking on the APPLY NOW button. Upload the following documents, which are required for consideration:
Cover Letter
Resume
References: Please include in your cover letter an answer to the following questions:
How has diversity and inclusion played a part in your career?
How would you bring that insight into your position at the college?
Salary : $48,880