Program Assistant, Healthcare Pathways

Broad Function

Conduct outreach, recruitment, eligibility verification, intake, assessment, case management, soft skills and career readiness training and support, job development, and, and serve as a liaison to campus and community-based support services and employers.

Major Responsibilities

• Engages in outreach and recruitment activities on and off-campus to promoteinterest in the grant and identify participants who may benefit from participation.
• Interviews applicants to determine eligibility and to familiarize them with grantprogram supports and requirements
• Develops and maintains rapport with program participants/students; meets withparticipants on a regular basis to assess progress and to address and help resolveacademic, financial, and personal barriers
• Develops positive working relationships and rapport with colleagues at the Collegein order to support participants in their academic programs and the transition to College.
• Develops positive working relationships and rapport with staff at social serviceagencies and One Stop Career Centers to facilitate participant referral and support.
  
• Coordinates with existing service/support programs to meet the needs of eachparticipant, and develop individual goal plan focused on educational and/oremployment goals which identify specific targeted outcomes
• Provides, at a minimum, monthly face-to-face contact with each participant; travelto sites within the service areas is required.
• Develops and conducts group and individual training sessions to assist participants indeveloping job acquisition skills, including job search strategies, resume development, interview preparation, completion of job applications and general expectations for workplace dress and behavior.
• Advocates for supportive services as needed to ensure participants can have their basic needs met such as access to transportation, textbooks and clothing (uniforms).
• Maintains complete and accurate electronic and paper records regarding each participant, including documents supporting eligibility and contemporaneous documentation of services provided; adheres to privacy and confidentiality policies
• Assists with data collection for project performance reports.
• Attends all required college and project specific training workshops and meetings.
• Performs other duties as assigned by supervisor.

Required Skills

Educational Requirements

Candidate will have a bachelor’s degree in health-related or human services field, Master’s Degree preferred.

Years of Experience
Candidate will have a minimum of Bachelor’s degree in health or human services-related field and 3 years of progressive health care or human service experience. Experience working with under-served populations and knowledge of social determinants of health is a plus.

Working Conditions & Physical Requirements
Office setting. Occasional lifting of 5lb-40lb.

Direct Reports

Hourly Range
$25.23 - $27.99 per hour
The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as SUNY Adirondack’s good faith estimate of the expected hiring range at the time of posting.

Full consideration will be given to applications received by August 31, 2026.

We value diversity and are committed to creating an inclusive environment for all employees. SUNY Adirondack is an Affirmative Action/Equal Opportunity Employer.