Cashier - Automotive

We are seeking a Full-time Cashier/Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the caller's business, and direct the caller to their destination. This position may also include helping customers at our kiosk desk to check in for their service appointment. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable.

At Suntrup Auto Group, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Suntrup Auto Group is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.

What We Offer

Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Paid Training

Employee vehicle purchase plans

Family-owned and operated

Long-term job security

Health and wellness

• Discounts on products and services
  
  
  

Responsibilities

• Calculate the customer’s bill using the dealership’s computer system
• Receive cash, checks, and credit card payments from customers and record the amount received on the repair order and/or counter ticket
• Make change accurately and issue receipts to customers
• Answer phones and direct consumers to the proper department, and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly, and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous, and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently
  
  
  

Qualifications

• Experience with the Microsoft Office suite is a plus
• Available to work flexible hours on weeknights & weekends
• Ability to communicate customers' interests, needs, and requests to management and sales personnel
• Professional personal appearance
• Clean driving record
  
  
  

Hours

Great work schedule! 9:30 - 6:00 Monday through Friday. $16 per hour with $1 raise after 90 days.