Revenue Operations Specialist

Suntex Marinas is a high growth real-estate company investing exclusively in niche mixed-use marinas and their related operating platforms. Over the last 20 years, we have acquired, developed, and operated over 100 full-service marinas which include retail spaces, office buildings, resorts, hotels, and restaurants in the United States and the Caribbean. Over these years, we have developed a solid reputation by being dedicated to our customers, clients, guests, communities, employees, and investors.

The Revenue Operations Specialist is responsible for the execution, governance, and operational delivery of pricing strategies across the marina portfolio. This role ensures pricing strategies are accurately built, loaded, communicated, and implemented across systems and teams, translating pricing strategy into consistent, repeatable operational outcomes.

This role is execution-focused and is critical to ensuring pricing initiatives drive intended revenue and margin results across storage and boat rental products.

DUTIES AND RESPONSIBILITIES:

Pricing Execution

• Execute approved pricing strategies for storage and boat rental products to include new, renewal, and launch pricing
• Operationalize peak, super-peak, and holiday pricing by location and product
• Build, maintain, and update rate cards and load pricing into marina management systems (MMS)
• Own pricing calendars and manage the timing and rollout of pricing changes

Pricing Operations and Governance

• Ensure pricing changes comply with established pricing guardrails, approvals, and controls
• Maintain pricing documentation, version control, and audit trails
• Support annual pricing business plans and portfolio-wide pricing rollouts
• Reduce pricing errors, rework, and execution gaps through disciplined processes

Budgeting and Performance Support

• Support pricing-driven revenue budget creation
• Partner with the Revenue Management and FP&A departments to align pricing execution for future seasons
• Track execution versus approved pricing plans and flag risks or variances

Cross-Functional Coordination

• Serve as the primary point of contact for pricing execution inquiries from Operations, Property Business Development, and General Managers
• Support pricing communication materials and field enablement efforts
• Coordinate with Systems, Operations, and Revenue teams to ensure smooth implementation

Continuous Improvement

• Identify execution issues, system limitations, or process inefficiencies impacting pricing outcomes
• Provide structured feedback to Revenue Management on execution challenges and field adoption

EDUCATION AND EXPERIENCE:

1. Must have a bachelor’s degree in business, finance, economics, operations, or related field (or equivalent experience)
2. Must have a minimum of one to three (1-3) years of experience in pricing, revenue operations, commercial operations, or analytically driven operational roles
3. Must have strong attention to detail with a demonstrated ability to manage complex, time-sensitive execution
4. Must have experience working cross-functionally with operations, finance, and commercial teams
5. Must have strong Excel skills, experience with pricing systems, ERP, or operational systems preferred
6. Must have a high level of emotional intelligence (EQ) with the ability to relate to others
7. Must have detail oriented with excellent time management and follow up skills
8. Must have outstanding written, verbal, analytical, and presentation skills while being able to effectively distill and communicate actionable insights at various levels of the organization
9. Must have a proven ability to build strong working relationships with peers, department heads, General Managers and senior executives as a trusted and objective advisor with the know-how to motivate change and results by maneuvering through formal and informal organizational channels as needed
10. Must have strong problem solving, critical thinking, and analytical skills
11. Must be able to balance attention to detail with big picture thinking
12. Must have a strong attention to detail and the highest standards for accuracy and precision
13. Must be highly motivated and organized with the ability to juggle competing priorities
14. Must demonstrate a high level of integrity and professionalism
15. Must have experience or interest in working with and using large scale data to solve valuable business problems
16. Must have high hospitality-forward standards, a high level of accuracy, and a keen eye for detail