What are the responsibilities and job description for the Front Desk Receptionist position at SUNSTONE CHIROPRACTIC?
Company Description
Sunstone Care PDX is a wellness-focused healthcare provider specializing in Chiropractic, Physical Therapy, Naturopathic Medicine, and Massage Therapy. Located at 1320 NE 63rd Ave in Portland Oregon, Sunstone aims to deliver personalized, high-quality care to improve the health and well-being of its clients. The clinic creates an inviting and supportive environment for both patients and staff, fostering a culture of holistic care and improvement.
Role Description
This is an on-site, part-time role for a Front Desk Receptionist.
Responsibilities include:
- Greet all patients and visitors
- Patient scheduling, appointment confirmations and communicating appointment instructions
- Answering and directing phone calls, returning phone calls
- Patient form management
- Medical record input via scanning and/or data entry, including taking scans of patient ID and insurance card
- Checking patients in and out of the office, collecting copays or coinsurance at the time of service.
The receptionist will also assist with basic clerical tasks and ensure a positive and professional experience for patients and staff by contributing to general office tasks.
Qualifications
- Proficiency in Phone Etiquette and Receptionist Duties, such as managing incoming calls, greeting patients, and maintaining schedules
- Strong Clerical Skills
- Excellent Communication and Customer Service skills to address patient inquiries and provide a welcoming atmosphere
- Attention to detail and the ability to multitask and stay focused through distractions
- Experience in a healthcare or wellness environment is a plus
- Experience as a receptionist or similar customer service job required
Salary : $18 - $20