Unarmed Security Shift Lead - $23/hr

Become part of one of the largest and fastest-growing privately held security companies in the U.S! Since 1998, Sunstates Security has built a national reputation for delivering exceptional services while fostering high-quality work environments for our team. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence.

We believe in strategic reinvestment in our people by offering a benefits package that exceeds industry standards, pathways for career advancement, extensive internal training, and employee recognition programs. Our team members are provided with the tools, knowledge, and hands-on management support necessary for long-term success.

Our commitment to a superior workplace culture is reflected in our most recent national accolades. Sunstates Security is proud to be recognized as a 2026 Forbes Dream Employer, an honor based on independent employee feedback and workplace excellence. Additionally, we have been named a 2026 Training MVP by Training Magazine, marking the third consecutive year we have accepted this prestigious recognition. We also continue to be celebrated for our steady growth and stability on the Inc. 5000 list of America’s fastest-growing private companies.

At the heart of everything we do are our core values of honor, integrity, and trust. If you are searching for a rewarding career with a proactive security partner that protects some of the country’s leading organizations, we invite you to explore the possibilities at Sunstates Security. Join a successful, growing team where your talent is appreciated and have opportunities to advance your professional career.

HIRING IMMEDIATELY

Sunstates Security is hiring Unarmed Security Site Leads in the Plano, Texas area. This position is for Full Time, 2nd shift, and offers a pay rate of $23.00/hr, with weekly pay.

*** Must adhere to strict cell phone and Uniform policy. ***

• Must have Texas Level II Security License in hand.
• Must have reliable transportaion to and from work.
• Minimum of one (1) year of experience in a Security Operations Center (SOC), preferably within data centers, critical infrastructure, or enterprise environments.
• Minimum of one (1) year of supervisory experience.
• Strong verbal and written communication skills, with the ability to effectively communicate across all levels of an organization.
• Demonstrated proficiency in report writing and documentation.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
• Possession of a valid, active State Security License.
• Must have High School Diploma or equivalent
• Must have good communication skills.

Daily Operations

• Must be able to perform physical duties such as patrols, inspections, and emergency response activities.
• Performs routine patrols each shift.
• Conducts daily Camera audits to ensure systems remain operational.
• Processes Access and Revoke Access tickets precisely.
• Perform tasks such as badge creation, access credential edits and biometric fingerprinting for clients and customers.
• Reads and understands Power BI dashboards and reporting, viewing the dashboard daily to address failed alarm responses.
• Must be able to articulate concerns, comments and questions with much guidance, via email, work order or team’s channel
• Responds to Alarms and other KPI’s according to all Service Level Agreements

Core Competencies

• Effective Communication Across All Levels
• Critical Thinking & Problem Solving
• Security Systems Expertise (Access Control, CCTV)
• Customer Service Excellence
• Emergency & Incident Experience

A Security Officer may perform a multitude of duties as specified by the Post Orders and Standard Operating Procedures (SOP). The Security Officer will read and become extremely knowledgeable of Post Orders and SOP and will be able to act quickly and efficiently according to such directives.

Industry-leading employee benefits that include weekly pay, 401k savings plan with a company match, affordable medical, dental & vision benefits, employee referral bonuses, paid time off, premium holiday pay, tuition reimbursement, and more – available for qualified candidates!