What are the responsibilities and job description for the Dispatcher position at Sunstate Carriers, Inc.?
About the Position
Sunstate Carriers Inc. is seeking an experienced, motivated, and detail-oriented day shift and second shift Dispatcher to join our transportation operations team.
The Dispatcher serves as a primary point of contact for company drivers and plays an important role in coordinating daily transportation activities, monitoring shipments, and ensuring timely pickups and deliveries.
The ideal candidate has previous trucking dispatch experience, is proficient in McLeod Transportation Management Software, communicates effectively, and can independently manage operational challenges in a fast-paced transportation environment.
Key Responsibilities
- Monitor the progress of assigned drivers to ensure on-time pickups and deliveries.
- Proactively identify, address, and resolve operational issues or delays.
- Dispatch drivers using our Transportation Management System (TMS), McLeod.
- Monitor and manage driver communications through Samsara.
- Coordinate with drivers to ensure efficient daily operations.
- Issue and track lumper fees as needed.
- Maintain effective communication with drivers and internal operations personnel.
- Resolve transportation-related issues to minimize service disruptions.
Required Skills and Qualifications
- Previous experience in trucking dispatch or transportation operations.
- Hands-on experience using McLeod Transportation Management Software is required.
- Punctuality and dependability are essential.
- Strong verbal and written communication skills.
- Ability to effectively communicate and persuade others.
- Excellent attention to detail and organizational skills.
- Ability to work in a fast-paced, high-pressure, and constantly changing environment.
- Computer proficiency and ability to learn new software systems.
- Strong problem-solving skills and the ability to think critically and proactively.
- Knowledge of U.S. geography.
- Understanding of Department of Transportation (DOT) regulations, particularly Hours of Service (HOS) requirements.
- Flexibility to assist with occasional after-hours operational needs, if required.
Education and Experience
- High school diploma or equivalent required.
- Associate degree preferred.
- Previous trucking or transportation dispatch experience required.
- Prior working experience with McLeod software required.
Physical Requirements
- Ability to sit for extended periods in an office environment.
- Manual dexterity necessary to perform standard office and computer-related tasks.
Compensation and Benefits
- Starting salary of $50,000 annually.
- 401(k) retirement plan with employer matching.
- Medical, dental, and vision insurance.
- Life insurance.
- Short-term disability insurance.
- Accident and critical illness coverage.
- Paid vacation and sick time.
Work Schedule
Monday through Friday, 8:00 AM – 5:00 PM.
Second Shift, 6:00pm-6:00AM.
This is a full-time, in-office position.
Join Our Team
At Sunstate Carriers Inc., our dispatch team plays a vital role in keeping freight moving and ensuring reliable service to our customers.
If you have hands-on McLeod experience, strong transportation knowledge, and the ability to manage daily dispatch operations efficiently, we encourage you to apply.
Sunstate Carriers Inc. is looking for a qualified dispatcher ready to make an immediate contribution to our team.
Pay: From $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person