What are the responsibilities and job description for the Customer Service Representative I position at Sunstar Insurance Group LLC?
As an Account Manager, you will provide service and support to clients and agents, by assisting, maintaining, and expanding assigned accounts. Candidate must be confident managing a high volume of inbound and outbound customer service calls. Our agency offers a comprehensive benefits package to help attract & retain employees. We create a work environment where employees feel comfortable and can thrive and make a difference. At Clay & Land, the company has a great opportunity for growth and advancement. Experience preferred but not required.Duties:Manage a book of business for personal lines accountsProvide exceptional customer service by communicating with clients & carriers promptlyProcess policy endorsements & claims – ensure the prompt processing of change requests and policy updates as they come inEnter and update client policy information in the management systemAssist agents with new businessQualifications:Ability to multi-taskStrong verbal communication and phone etiquette skillsHighly self-motivatedStrong Organizational SkillsProficient in Microsoft Office
Salary : $17 - $23