What are the responsibilities and job description for the Receptionist/Administrative Assistant position at Sunshine Speech, Language, & Literacy, LLC?
Sunshine Literacy is seeking a reliable, organized, and friendly Receptionist/Admin to support our growing literacy practice. This role is the first point of contact for families and plays a key role in keeping our offices running smoothly. We are a local tutoring company that specializes in reading, and we also provide speech therapy.
The ideal candidate is detail-oriented, calm under pressure, and enjoys helping families feel welcomed and supported. This position requires strong communication skills, proficiency with technology, and the ability to manage multiple tasks throughout the day.
Primary responsibilities include greeting families in person and by phone, responding to basic parent questions, managing incoming calls, texts, and emails, and supporting scheduling and attendance. The Receptionist/Admin will assist with administrative tasks such as data entry, maintaining student records, preparing materials, and supporting the enrollment process. This role may also include coordinating with staff, handling office organization, and assisting leadership with day-to-day operational needs.
Qualifications include strong interpersonal skills, excellent organization and time management, and the ability to follow established systems and procedures. Experience in an office, school, medical, or therapy setting is preferred but not required. Comfort with tools such as Google Drive, Google Calendar, scheduling platforms, and basic spreadsheets is important. Candidates must be able to adapt quickly and use sound judgment and sensitivity when interacting with parents.
This position is ideal for someone who enjoys working in a child-focused environment, values clear systems and structure, and wants to be part of a supportive, mission-driven team. Sunshine Literacy is committed to helping children build strong reading skills and confidence, and this role is essential to that mission.
Skills
- Proficiency in phone systems with a strong understanding of phone etiquette.
- Experience with calendar management to coordinate schedules effectively.
- Strong data entry skills with attention to detail for maintaining accurate records.
- Excellent organizational abilities to manage multiple tasks efficiently in a fast-paced environment.
- Previous experience as a medical receptionist is a plus but not required.
- Familiarity with Google Suite applications for document management and communication.
- Strong customer support skills with the ability to handle inquiries professionally.
Job Type: Part-time
Pay: From $17.00 per hour
Expected hours: 18 – 22 per week
Application Question(s):
- Are you available Monday-Thursday from 2-7 PM and Saturdays 9-1 pm?
Experience:
- customer service/administrative assistant: 2 years (Preferred)
Language:
- Spanish (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
Salary : $17