Sales & Client Experience Coordinator

Sunshine Jewelry Media is looking for a highly organized, proactive, and people-oriented Sales & Client Experience Coordinator to help keep daily operations running smoothly and create memorable experiences for clients.

This role is a mix of sales coordination, client communication and administrative support. We are looking for someone who loves organizing, enjoys making things happen behind the scenes, and can anticipate needs before they become problems.

Think of this person as a personal experience planner for jewelry clients: someone who makes sure every inquiry, appointment, event, and client interaction feels thoughtful, organized, and seamless.

The ideal candidate is a natural organizer who enjoys event planning, communicating with people, coordinating details, and bringing ideas to life.

Key Responsibilities

1. Sales & Client Coordination

• Enter and maintain accurate client information, sales data, and records.
• Follow up with prospective and existing clients to maintain engagement and support sales opportunities.
• Respond to client emails professionally, warmly, and promptly.
• Coordinate appointments and ensure the sales team receives the necessary details and scheduling information.
• Keep client communications, follow-ups, and appointments organized so opportunities are not missed.

2. Organization & Administrative Support

• Keep digital records, schedules, client information, and internal systems organized and up to date.
• Help maintain order across store operations, administrative tasks, and ongoing projects.
• Track outstanding tasks and follow-ups to ensure nothing falls through the cracks.
• Identify what needs attention and proactively take action without waiting for constant direction.

3. Proactive Operations Support

• Anticipate business needs and identify ways to make daily operations more efficient.
• Keep track of upcoming deadlines, appointments, events, and priorities.
• Take ownership of tasks from planning through execution.
• Look for opportunities to improve organization, communication, and the overall client experience.

What We’re Looking For

• Exceptional organizational skills. This is a must-have. You enjoy creating order, managing details, and keeping multiple priorities on track.
• Proactive mindset. You anticipate needs, spot gaps, and take initiative rather than waiting to be told what to do.
• Strong communication skills. You are comfortable responding to emails, following up with clients, and coordinating with a sales team.
• Attention to detail. You maintain accurate records and ensure appointments, client information, and follow-ups are handled correctly.
• People-oriented approach. You enjoy helping clients feel valued and creating positive experiences.
• Comfort with technology. You can learn and use digital tools for data entry, scheduling, email, and client management.
• Dependability and ownership. You follow through on commitments and take responsibility for completing tasks.

Previous experience in sales coordination, customer service, event planning, hospitality, retail, or administrative operations is a plus.

Work Arrangement

This position will begin part-time for an initial 90-day period. Depending on business needs, performance, and the evolution of the role, there may be an opportunity to transition to full-time.

The role will involve a combination of administrative coordination and occasional in-person responsibilities. The role will be primarily based in person at our Media store, with the potential to work from home one or two days per week.

The Ideal Candidate

You are the person who remembers the details, follows up before anyone has to ask, keeps everything organized, and makes sure plans become reality. You enjoy creating memorable experiences, whether that means coordinating a client appointment, organizing a special event, or ensuring the sales team has everything they need.

You are organized, resourceful, creative, and dependable. You don't just complete tasks; you look ahead, anticipate what is needed, and help the business run better.

Pay: $18.00 - $20.00 per hour

Benefits:

• Flexible schedule

Work Location: Hybrid remote in Media, PA 19063

Salary : $18 - $20