Patient Advocate - Transportation

Patient Advocate, Transportation Coordination

Community-driven healthcare rooted in the strength and resilience of rural Alaska.

Position Summary

Sunshine Community Health Center (SCHC) is seeking a Patient Advocate, Transportation Coordination to help patients access the care they need by coordinating local and out-of-area transportation and travel resources.

This position works closely with patients, care teams, transportation providers, and outside organizations to coordinate travel arrangements, maintain accurate documentation, and help patients understand available resources and processes that support access to care.

The Patient Advocate, Transportation Coordination plays an important role in reducing barriers to care through organized scheduling, clear communication, accurate recordkeeping, and consistent follow-through.

Required Qualifications

• High school diploma or equivalent.
• Two years of appropriate office experience, including at least six months performing similar duties.
• Strong communication, organization, problem-solving, and follow-through skills.
• Ability to manage multiple priorities and maintain accurate records and documentation.
• Ability to work effectively with patients, care teams, transportation providers, and outside organizations.
• Ability to communicate professionally and compassionately with individuals from a variety of backgrounds and circumstances.
• Ability to effectively use electronic medical record systems and other office technology.

Preferred Qualifications

• Experience coordinating patient transportation, travel, lodging, or similar services.
• Experience working in healthcare, community health, care coordination, social services, or a related setting.
• Experience working with transportation providers, travel vendors, or community resource organizations.
• Experience supporting patients who may face transportation, financial, geographic, or other barriers to accessing care.

Work Environment & Travel

This position generally works in a healthcare clinic or office environment and regularly interacts with patients, care teams, transportation providers, vendors, and outside organizations. The role requires frequent coordination by telephone, electronic systems, and in person. Travel between SCHC worksites may be required based on organizational needs.

Equal Opportunity Employer

SCHC is an Equal Opportunity institution and does not discriminate against any person in employment or in admission, treatment, or participation in its programs and benefits based on race, color, religion, sex, including pregnancy, gender identity, and sexual orientation, national origin, age, disability or genetic information, veteran status, or any other protected class.