Medical Assistant

Medical Assistant I/II/III

Community-driven healthcare rooted in the strength and resilience of rural Alaska.

Position Summary

Sunshine Community Health Center (SCHC) is seeking a Medical Assistant to join our clinical team. Medical Assistants provide hands-on clinical and administrative support to our Medical and Behavioral Health teams and help create a welcoming, efficient, and patient-centered experience.

Depending on education, certification, experience, demonstrated skills, and assigned responsibilities, candidates may be hired at the Medical Assistant I, II, or III level.

Medical Assistants support patient care by preparing and rooming patients, obtaining and documenting vital signs and other clinical information, assisting providers with examinations and procedures, supporting patient education, maintaining accurate records, and helping clinical workflows run efficiently. Duties are performed within the employee's training, credentials, demonstrated competency, scope of practice, and assigned workflows.

Required Qualifications

• High school diploma or equivalent.
• Medical assistant training, equivalent education, or qualifying on-the-job training as determined by SCHC clinical leadership.
• Current CPR certification.
• Ability to perform clinical and administrative duties appropriate to the assigned Medical Assistant level.
• Ability to communicate effectively and professionally with patients, providers, and other members of the healthcare team.
• Ability to work collaboratively within a team-based care environment.
• Ability to provide compassionate, trauma-sensitive, culturally respectful, and patient-centered care.
• Ability to maintain patient confidentiality and comply with applicable safety, HIPAA, infection-control, quality, and organizational requirements.

Medical Assistant Levels

• Medical Assistant I: Entry-level position. A Certified Medical Assistant credential is not required at hire; the required CMA certification course must be started within the first year of employment with SCHC.
• Medical Assistant II: Certified Medical Assistant credential required unless otherwise approved by the Chief Nursing Officer based on qualifying experience.
• Medical Assistant III: Certified Medical Assistant credential required unless otherwise approved by the Chief Nursing Officer based on qualifying experience. This level may also include training, mentoring, or designated supervisory responsibilities.

Preferred Qualifications

• Two or more years of experience in the healthcare field.
• Experience working with electronic medical records.
• Experience with phlebotomy, EKGs, medication administration, or other applicable clinical skills.
• Experience supporting Medical, Behavioral Health, or interdisciplinary clinical teams.
• EMT II, EMT III, or paramedic experience that may be considered toward qualification.

Work Environment & Travel

This position works in a healthcare clinic environment and regularly interacts with patients, providers, Medical Assistants, Behavioral Health staff, and other members of the interdisciplinary care team. The role requires a combination of direct patient support, clinical tasks, documentation, and administrative duties. Travel between SCHC worksites may be required based on organizational needs.

Equal Opportunity Employer

SCHC is an Equal Opportunity institution and does not discriminate against any person in employment or in admission, treatment, or participation in its programs and benefits based on race, color, religion, sex, including pregnancy, gender identity, and sexual orientation, national origin, age, disability or genetic information, veteran status, or any other protected class.