Office Coordinator Position Available

Overview

Looking for a dependable, professional communicator to be the voice of our office

If you're organized, confident on the phone, and thrive in a fast-paced office environment, this could be the perfect opportunity for you.

Position Overview

The Office Coordinator serves as the primary point of contact for incoming calls and general communications for Sunshine. This role is responsible for professionally answering and routing phone calls, providing accurate information to clients, caregivers, and partners, and ensuring all inquiries are properly documented and directed to the appropriate department. This is an administrative, coordination-focused role (non-clinical, non-managerial) and is essential to keeping our office running smoothly.

This position offers growth opportunities within the organization for the right candidate.

What You'll Do

• Professionally answer and manage high-volume incoming phone calls

• Serve as the first point of contact for clients, caregivers, and general inquiries

• Route calls, emails, and requests to appropriate departments (Client Care, Payroll, HR, etc.)

• Accurately document calls, messages, and requests in tracking systems

• Schedule follow-ups and ensure timely responses

• Identify and escalate urgent matters following company protocols

• Maintain strict confidentiality and professionalism

• Support daily office operations and communication needs

• Participate in an on-call rotation as required

What We're Looking For

• 1–2 years of office experience required (administrative assistant, front desk, call center, customer service, or similar role)

• Strong phone presence with experience handling high call volume

• Prior experience in healthcare, home care, staffing, or service-based environments preferred

• Ability to multitask, stay organized, and remain calm under pressure

Skills That Set You Up for Success

• Strong computer skills (email, scheduling systems, basic spreadsheets, documentation tools)

• Excellent verbal and written communication with professional phone etiquette

• Reliable, punctual, and detail-oriented

• Strong customer service mindset

• Ability to manage time effectively in a fast-paced office

• Professional discretion when handling sensitive information

• Location: Oxon Hill, MD

• $17–$18 per hour

• Full-Time & Part-Time Positions Available

• Room for Growth | On-Call Required

Why Join Us?

Competitive pay: $17–$18/hour

Full-time or part-time flexibility

Opportunities for growth and advancement

Supportive, structured office environment

Job Types: Full-time, Part-time

Pay: $ $18.00 per hour

Expected hours: 25 – 40 per week

Benefits:

• Flexible schedule

Work Location: In person

Salary : $17 - $18