What are the responsibilities and job description for the Operations Manager position at Sunsettowing & Auto Repair?
Job Summary
Operations Manager For Sunset Towing And Auto Repair
Primary Responsibilities
Daily Operations
- MUST HAVE 5 YEARS OF PRIOR EXPERIENCE IN THE TOWING AND RECOVERY EXPERIENCE!
- Manage all daily towing operations.
- Supervise drivers and dispatchers.
- Ensure every shift is properly staffed.
- Monitor response times and driver performance.
- Solve operational issues quickly.
- Mechanic shops.
- Order Parts and Inventory.
Fleet Management
- Schedule preventive maintenance.
- Ensure all trucks are clean and ready for service.
- Track repairs and maintenance costs.
- Monitor equipment inspections.
Employee Management
- Hire and train new employees.
- Conduct performance evaluations.
- Coach and discipline employees when necessary.
- Create work schedules.
- Maintain company culture and accountability.
Dispatch Oversight
- Ensure calls are dispatched efficiently.
- Prioritize police, commercial, and emergency calls.
- Reduce response times.
- Monitor GPS and driver locations.
Customer Relations
- Resolve customer complaints.
- Maintain relationships with:
- Police departments
- Sheriff’s offices
- Motor clubs
- Insurance companies
- Repair shops
- Commercial fleet accounts
Financial Management
- Review daily revenue.
- Monitor expenses.
- Approve invoices.
- Review payroll.
- Improve profitability.
- Reduce unnecessary costs.
Safety & Compliance
- OSHA compliance
- DOT compliance
- Driver qualification files
- Drug testing
- Vehicle inspections
- Accident investigations
- Safety meetings
Pay: $54,734.38 - $65,916.67 per year
Benefits:
- Paid time off
Work Location: In person
Salary : $54,734 - $65,917