What are the responsibilities and job description for the Office Administrator position at Sunset Park Community Services?
Office Administrator
Position Type: Full-Time
Location: 241 37th Street, Brooklyn NY (Industry City)
Schedule: 10-6pm, M-F
Salary: $18-22/hr
Position Overview:
Sunset Park Community Services is seeking a reliable, compassionate, and organized Office Administrator to join our team. The Office Administrator serves as an important first point of contact for clients, families, providers, and community partners and plays a key role in ensuring the clinic operates smoothly and efficiently.
The ideal candidate will be professional, welcoming, detail-oriented, and eager to support their community!
Responsibilities:
Front Desk & Client Support
- Greet clients and visitors in a warm, professional, and welcoming manner.
- Answer and direct incoming phone calls and respond to client inquiries.
- Schedule and coordinate client appointments, providing appointment reminder calls, texts, or other outreach to clients.
- Monitor the clinic's fax and ensure documents are routed to the appropriate staff members.
- Maintain organized administrative records and correspondence.
Insurance & Payments
- Check client insurance eligibility and assist with identifying insurance-related issues.
- Collect copayments and other applicable client payments maintaining accurate payment records.
Community Outreach
- Assist with developing and maintaining relationships with community organizations, referral sources, and other partners.
- Distribute outreach materials and represent the clinic professionally at community events and activities.
Staff Recruitment & Administrative Support
- Assist with staff recruitment and onboarding activities, including posting job openings, coordinating interviews, and communicating with candidates.
Qualifications:
- College degree preferred, High School diploma or equivalent required.
- Experience with an EMR/EHR system is preferred.
- Interest in mental health or healthcare is preferred.
- Bilingual preferred
- Dependable, punctual, and able to work effectively as part of a growing team.
Salary : $18 - $22