What are the responsibilities and job description for the Assistant General Manager position at Sunset Hotel Group?
Job Summary
The new Hilton DoubleTree Downtown Salisbury is seeking an Assistant General Manager to join our team and help establish us as the premier hotel property in Salisbury. In this pivotal role, you will support the General Manager and overall management of daily operations, ensure exceptional customer service, and lead a motivated team to achieve 100% guest satisfaction goals. Your leadership will foster a positive work environment, streamline processes, and uphold company standards. This position offers an exciting opportunity for a proactive individual passionate about hospitality management and team development to make a significant impact. If you have a passion for hospitality and a background in Hilton, we want to hear from you.
Key Responsibilities:
Assist the General Manager in overseeing daily hotel operations to ensure efficiency and guest satisfaction.
Lead and motivate the hotel staff to deliver outstanding service while maintaining high standards.
Monitor and manage hotel budgets, financial performance, and operational costs.
Implement and uphold company policies and procedures to ensure compliance and quality.
Address guest inquiries and resolve issues promptly and professionally.
Collaborate with department heads to enhance guest experiences and operational effectiveness.
Assist in staff recruitment, training, and performance evaluations.
Qualifications:
Previous experience in a supervisory role within a hotel, preferably in a limited service environment.
Hilton experience is highly preferred.
Strong leadership, communication, and interpersonal skills.
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Proficient in hotel management software and Microsoft Office Suite.
A passion for hospitality and a commitment to guest satisfaction.
What We Offer:
Competitive salary.
Opportunities for professional growth and development.
A supportive and collaborative work environment.
The chance to be part of a reputable management company in the hospitality industry.
Pay: $43,000.00 - $46,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Tuition reimbursement
Work Location: In person
Salary : $43,000 - $46,000