What are the responsibilities and job description for the Dental Office Front Desk/Manager position at Sunset Hills Dental Co.?
Job Summary
We are seeking an outgoing and organized Dental Office Front Desk professional to join our new dental practice. In this essential role, you will be the first point of contact for patients, providing exceptional customer service while managing a variety of administrative duties. Your reliability and attention to detail will help ensure smooth daily operations, from appointment scheduling to insurance verification and medical record management. Scheduling flexibility is essential, position will start at 2-3 days a week and grow to 4 . Some evenings and Saturdays required. This position offers an exciting opportunity to be part of a growing practice with much opportunity for advancement! Salary negotiable.
Responsibilities
- Greet patients warmly and professionally, ensuring a positive first impression at the front desk
- Schedule, reschedule, and confirm patient appointments using Open Dental
- Verify insurance coverage, process claims, and handle billing
- Manage patient check-in and check-out procedures, including collecting co-pays and updating patient information
- Maintain accurate medical and dental records in accordance with HIPAA regulations and office policies
- Answer multi-line phone systems with excellent phone etiquette, directing calls appropriately and taking detailed messages
- Review documentation for accuracy, including intake forms, treatment plans, and insurance authorizations
Skills
- Experience with Open Dental is a plus
- Knowledge of dental billing, coding, insurance verification
- Excellent customer service skills, Spanish speaking is a plus
- Familiarity with dental terminology and HIPAA compliance regulations
- Prior dental office experience is highly preferred; experience with office management and front desk operations is essential
- Some occasional dental assistant duties may be needed (cross-training a plus)
Join our team as we grow and evolve, you will play a vital role and grow with us. We value ambitious individuals who are dedicated to excellence in healthcare administration! Please submit resume if you are interested!
Pay: From $22.00 per hour
Work Location: In person
Salary : $22