Demo

Dental Receptionist

Sunset Community Health Center
Yuma, AZ Full Time
POSTED ON 8/15/2024 CLOSED ON 8/30/2024

What are the responsibilities and job description for the Dental Receptionist position at Sunset Community Health Center?

  • Greets patients and visitors in person or on telephone; answers and/or refers patient inquires, takes messages, promptly has patients sign in for scheduled appointments.
  • Answer incoming phone calls, schedules appointment(s), or direct callers to the appropriate staff member or department.
  • Prepares charts for upcoming appointments, checks in patients, runs insurance eligibility and submits pre-authorizations for patient treatment.
  • Acquires patient financial status, collects co-pays, lab fees and coinsurance payments as appropriate. Reconciles cash register receipts daily and voids encounters as needed.
  • Generate reports of all collections, maintain daily logs of reimbursed funds.
  • Registers patients, obtaining personal, financial, and other required information for reporting purposes.
  • Completes patient personal and demographic information fields in the electronic medical record, and scans in appropriate paperwork.
  • Provides information about discounted services, determines patient eligibility for discounted services, collecting proper documents for eligibility, and properly completes 30 Business Day Applications, used for funding purposes.
  • Provide Information to Patients and Employees: Relay information, instructions, directions and/or consent relating to treatment to the patients and/or guardians at the direction of the dentists and hygienists.
  • Refers and schedules appointments with Eligibility Workers.
  • Monitors daily templates and scheduled, confirming upcoming patient appointments’,
  • Report any patient concerns or complaints to front office coordinator.
  • Completes all tasks and assignments according to SH policies and procedures.
  • Maintain’ s inventory of supplies and forms for registration.
  • Help clean and set-up patient care rooms, as needed.
  • Other duties as assigned.

Experience

Preferred
  • Previous customer service experience in a fast-paced health care environment preferred.

Education

Required
  • High School or better

Licenses & Certifications

Required
  • Fingerprint Clear Card

Skills

Required
  • Bilingual English/Spanish Required
  • Basic Computer Skills

Salary : $28,800 - $36,500

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