Customer Service Sales Professional

Help Wanted: Customer Service Representative (Vehicle Sales Support)

Are you a people person with a passion for helping others make big, exciting decisions?

We are seeking enthusiastic and motivated Customer Service Representatives to guide our clients through the thrilling process of purchasing the vehicle they need, want, or desire. This is more than just answering phones; you'll be the crucial link that turns a customer's interest into a successful, satisfying purchase.

What You'll Do

The Role:

• Be the First Impression: Respond to inbound customer inquiries (phone, email, chat) promptly and professionally.
• Identify Needs: Listen actively to understand what a customer is truly looking for—whether it's a family SUV (need), a feature-rich sedan (want), or a dream sports car (desire).
• Smooth the Path: Provide detailed information on vehicle inventory, features, pricing, and financing options.
• Coordinate Success: Schedule test drives and appointments, ensuring a seamless, fun & transparent transaction.
• Customer Advocacy: Follow up with customers to ensure their experience is positive from start to finish.
  
  

Who You Are

The Ideal Candidate:

• Exceptional Communicator: You can explain complex information clearly and warmly.
• Empathetic Listener: You genuinely enjoy helping people and can connect with customers from all backgrounds.
• Detail-Oriented: You can manage multiple inquiries and follow-up tasks without dropping the ball.
• Tech-Savvy: Comfortable using CRM software, chat tools, and basic office applications.
• Automotive Interest (A Plus!): Familiarity with vehicle types or the sales process is helpful but not required—we will train the right attitude!
• Licensed driver with a good driving record.
  
  

Why Join Our Team?

• Impactful Work: Be directly involved in one of the most significant purchases a customer makes.
• Great Atmosphere: A supportive, high-energy environment focused on team success and customer happiness.
• Competitive Compensation: Competitive commission structured pay plan based on performance and bonus opportunities. We also offer partial employer paid health coverage, dental, vision, cancer & disability insurance coverage available.
• Growth Opportunities: Clear pathways for professional development within the automotive industry.
  
  

Ready to drive your career forward and help customers find their perfect ride?

Apply today by sending your resume and a brief cover letter to the Application Link.