What are the responsibilities and job description for the AM Barista/Bartender - The Lake House position at Sunriver Resort?
Join our team at The Lake House and start each day creating memorable guest experiences. We’re seeking an enthusiastic and service‑minded AM Bartender/Barista to craft exceptional morning beverages. The Bartender/Barista is responsible for mixing and serving drinks to guests. They will ensure legal age limits for all alcohol consumption. The Bartender assists in maintaining the AAA Four Diamond Standards.
The Bartender will always conduct them self in a manner that supports the Core Values of Sunriver Resort: Trust, Open & Honest Communication, and Commitment
He/She/They shall strive to deliver exceptional service to all internal and external guests at all times. In this role, they are responsible for exemplifying the Sunriver Resort Culture and actively supporting our Vision and Mission to be the destination of choice for our guests, owners, and associates.
Responsibilities
EXPERIENCE & EDUCATION:
The Bartender will always conduct them self in a manner that supports the Core Values of Sunriver Resort: Trust, Open & Honest Communication, and Commitment
He/She/They shall strive to deliver exceptional service to all internal and external guests at all times. In this role, they are responsible for exemplifying the Sunriver Resort Culture and actively supporting our Vision and Mission to be the destination of choice for our guests, owners, and associates.
Responsibilities
- Maintains a commitment to customer service and guest satisfaction
- Provide F&B poolside service as required
- Mixes ingredients to prepare cocktails and other beverages according to recipe
- Maintains cleanliness of walk-ins and reach-ins
- Adheres to all OLCC, Food Handlers and CPR standards and Sunriver Resort policies
- Ensures cleanliness of bar and glassware
- Takes food and beverages orders, using POS system to ring items in
- Ensures opening, ongoing and closing sidework is complete
- Counts money in cash drawers at end of shift to ensure the amounts are correct and there is adequate change
- Ensures end of shift bank is balanced with appropriate procedures followed in daily drop
- Obtains credit cards or room information to begin tabs
- Must ensure bookkeeping and proper payment is received
- Maintains seasonal liquor, beer and wine pars
- Properly reports tips and hours at the end of each shift using the proper documents for recording
- Ensures supplies/ingredients are properly stocked before, during and after shift
- Checks identification to verify age requirements for alcohol purchase/consumption
- Offers menu advice and suggestions to guests
- Maintains a strong knowledge of beverage trends
- Attends mandatory department meetings
- Resolves guest issues promptly and with great care and effectiveness
- Provides general resort information for guests
EXPERIENCE & EDUCATION:
- At least one year resort server experience preferred
- At least one year food & beverage experience preferred
- At least six months experience with POS systems preferred
- At least one year bartending experience preferred
- Must be at least 21 years of age
- Must possess valid OLCC card upon hire
- Must possess valid Food Handler’s card upon hire
- Must be able to work in a fast paced environment
- Must have excellent listening skills
- Ability to work a flexible schedule that may include evenings, weekends and holidays
- Must be able to stand on feet throughout the shift, with intermittent periods of walking and stair climbing.
- Must be able to frequently lift and carry up to 25 lbs at shoulder height
- Must be able to frequently lift and carry up to 50 lbs;