What are the responsibilities and job description for the Data Center Technicians position at Sunrise Systems, Inc.?
Job Title - Data Center Technicians
Location - Johns Creek, GA, USA
Contract Type - w2
Rate - 40 - 50 hour
DC Technician with over 8 years of experience supporting enterprise data center operations.
Proven expertise in hardware break/fix, server provisioning and decommissioning, and on-site technical support for high-availability infrastructure.
Adept at troubleshooting complex hardware, network connectivity, and system access issues while maintaining accurate asset, change, and incident documentation.
Demonstrates strong knowledge of best practices in rack-and-stack standards, structured cabling, and vendor coordination, contributing to compliance, uptime, and service continuity.
Data Center Skills:
- Extensive Copper/Fiber cabling experience
- Structured (Cable Mngt, Trays, Riser Installations, Trunking)
- Asset Management (CMDB, Auditing, Decommission)
- Smart Hands (Motherboard, HD, DIMM, NIC, BIOS updates, Console\CLI (Configuration) Vendor Management
- Data Center Operations; Hardware Break/Fix & Troubleshooting
- Rack & Stack, Structured Cabling, IMAC (Install, Move, Add, Change)
- Ticketing & Incident Management (ServiceNow, In-House Tools)
- Inventory & Asset Management; CMD
- Vendor Coordination & Escorting; Compliance, Risk & Uptime Management
Hardware Experience:
- Servers (HP, DELL, IBM, Lenovo)
- Storage (Pure, IBM, Infinidat, Dell EMC, NetApp & Cisco )
- Switches/Routers (Cisco, Palo Alto, Juniper, Nokia, Arista, Spirent)
- Operating Systems: Windows, Linux, VMWARE
- Tools & Systems: ServiceNow, in-house ticketing systems, DCIM, inventory management systems
- Productivity (Microsoft Suite Visio, Project)
- Service Level Management (Service Now, )
- Process Engineering (SOP s Best Practices
Required Expertise and Deliverables
- Networking & Cabling: Network cabling, fiber optic cabling, fiber tracing
- Additional Expertise: POS hardware support, tape backup systems, IMAC (Install, Move, Add, Change) procedures
- Perform advanced network cabling troubleshooting, installation, and decommissioning (IMACD) in enterprise data center environments
- Install, terminate, and test OM4 fiber (single-mode & multi-mode) and Cat 5e copper cabling
- Support Service and Network hardware installation and decommissioning, including server setup and teardown
- Configured and utilized SFP and QSFP transceivers for network connectivity verification
- Performed remote and local server management using iLO and iDRAC interfaces
- Executed data center setup activities in accordance with change management, compliance, and uptime requirements
- Diagnosed and repaired hardware failures affecting critical infrastructure supporting financial systems
- Performed fiber optic and copper cabling maintenance, including cleaning fiber connections, verifying optical signal from servers and network cards, and inspecting Cat 5/Cat 6 cabling; coordinated cable replacement with cabling teams when necessary
- Executed rack-and-stack operations for servers, including structured cabling and proper equipment placement
- Tracked, managed, and maintained inventory of server components, tools, and peripherals
- Created, updated, and resolved incidents using proprietary ticketing systems
- Collaborated with cross-functional teams to maintain system uptime and minimize service disruptions
Salary : $40 - $50