What are the responsibilities and job description for the Program Manager position at SUNRISE SERVICES INC?
About the Program:
The Supported Living Program (SL) provides community living services for adults with a wide range of disabilities and mental health challenges. The SL program promotes self-determination, independence, and competence for clients.
The Program Manager (PM) will manage community living instruction and support services for participants with developmental disabilities who may also have mental illness and sexual, criminal, or other challenging issues. The PM supervises the Direct Care Supervisor's (DCS's).
This position is for someone who is looking to start a new project. We will need to be growing the company with new clients quickly. Looking for someone who is hands on and willing to put in the hard work.
General Responsibilities:
- Manage community living instruction and support services for participants with developmental disabilities who may also have mental illnesses and sexual, criminal, or other challenging issues.
- Promote dignity, respect, and a high quality of life for all clients.
- Manage Direct Care Supervisor’s and ensure the effectiveness of services and compliance with service plans.
- Ensure that all clients receive care, support, and assistance in accordance with agency, local, state, and federal guidelines.
- Coordinate training and information sharing between Direct Care Supervisor’s, the After Hours Team, Staffing Team, Behavioral Team, and Health Care Team.
- Act as a spokesperson for assigned programs, both within and outside of the company.
- Work outside of business hours when On-Call and Direct Care Supervisor’s, After Hours Coordinator’s, or other client advocates are not available.
Skills and Abilities:
- Have knowledge of and advocate for both client and staff rights.
- Effective time management and ability to self-manage in order to balance regular tasks with emergencies that may arise.
- Must be able and willing to drive in inclement weather.
- Demonstrates strong flexibility skills with ability to exercise sound judgment in challenging dynamic situations, including behavioral and staffing issues. Able to adjust quickly and appropriately to shifting priorities. Skills in reading, synthesizing, and acting upon multifaceted information.
- Able to perform occasional light lifting up to 20 pounds, plus lifting and transferring of Clients as needed. Able to navigate stairs in multi-story buildings where buildings are without the use of functioning elevators.
Essential Requirements:
Education: High School Diploma or Equivalent required. Bachelor’s degree or Master’s degree in Social Services or similar field strongly preferred. May substitute relevant experience for education on a year for year basis.
Experience: 3 years’ experience in Social Services or related field/experience. 1 or 2 years management experience or leadership experience. Experience working with clients with developmental disability preferred.
Licensure/Certification:
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- DSHS background check clearance and federal fingerprinting required.
- Obtain CPR/ First Aid Certification and NAR within 90 days of hire.
- Attend and complete Buzz on Adult Learning and Peer Coaching training course within the first 90 days of hire or advancement.
- Become Nurse Delegated for all clients within 6 months of becoming delegable.
- Complete additional clearance requirements for Community Protection within 6 months of hire.
- Must have a current Valid Washington State Driver’s License and must have and maintain a driving record that meets company driving requirements and policy.
- Attend training required by applicable laws.
Other Considerations:
- At least 18 years of age.
- $50,000 automobile liability insurance.
- Independent and systems thinking.
- Must have reliable transportation or a personal vehicle.
Shift:
Monday - Friday
8AM - 5PM
Compensation:
- $32.56/hour
- Wages are determined by applicable industry experience, education, and certifications/licensure.
Benefits:
- Medical, dental, & vision plans
- Paid vacation - Earned at .04 per hour worked for hourly employees, and 6.67 per month for salary (equates to about 2 weeks per year for full-time employees)
- Sick Leave - 1 hour per 40 hours worked (equates to about 52 hours for full-time)
- Holiday pay, with 8 holidays observed
- Paid ‘Floating’ Holiday to be used on a day of choice
- Health Savings Account
- Health Reimbursement Arrangement
- Basic Life & AD&D insurance
- WA Paid Family Medical Leave
- Employee Assistance Program
- Pet Insurance
- Legal & IDShield
- Accident, Critical Illness, & Hospital Insurance
- 401K (Currently matching 50%)
- Life Insurance
- College savings plan
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Smart Connect
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KisX
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Perks at work
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Husk
Why Sunrise Services Inc?
- An abundance of opportunity for growth and development
- Supportive, Team-driven culture
- Competitive benefits and Compensation plan
- Making a true difference in the community, and the lives of vulnerable individuals
Check out our About Us video here: Sunrise Services Inc. About Us
To comply with Federal law, Sunrise Services participates in E-Verify. All newly hired employees are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility. We are an Equal Employment Opportunity Employer.
Salary : $33