What are the responsibilities and job description for the Entry Level Debt Collectors - F/T-P/T position at Sunrise Credit Services, Inc.?
We are SUNRISE!
Sunrise Credit Services, Inc. to be exact. Family owned and operated on Long Island for 50 years! We are known in the collections industry for our Reputation, Reliability & Results.
We are looking for employees who can negotiate on the phone. The position is calling customers who are past due, our job is to collect the money!
No experience necessary. We will train you how to negotiate and handle collections calls; during our 4-week new hire training program.
We are proud to say that our team is rated in the top ten percent of third-party collections agencies in the U.S. We work hard on the phones, and we have an amazingly diverse staff, who really come together to make things happen!!
We've Been Recognized For Our People-first Culture
Top Work Places 2024 Culture Excellence Award
Long Island Top Workplaces 2024
First Annual Helen Keller Services "Access-Ability" Award Winner 2021
Winner Best Company to Work 2024
The Position
Your responsibilities would include handling incoming and/or outgoing customer calls, processing payments and resolving customer concerns by phone.
Paid Training $18.00/hour in office.
Hybrid schedule begins after in office probationary period.
Pay differential for employees who handle Spanish calls
Training is part time. Full time positions are available after 30 days. Salaries start at 34,000/year plus incentives, and bonuses.
Weekly Pay
Competitive benefits packages, including medical/dental/vision/401K
Flexible Schedule Options
Growth & Advancement opportunities available
Our Company Hours are Monday to Friday 8am to 9pm
Saturdays we are open from 8am to 4pm.
Choose from morning shifts, evening shifts, and shifts on Saturdays. We also offer split shifts that allow you to break up your workday - work half your shift in the morning & work the rest of your hours at night!
Qualifications
Strong customer service skills
Basic understanding of accounts receivable and financial concepts
Excellent phone etiquette and communication abilities
Ability to negotiate and analyze accounts effectively
Proficient in math and financial software
No prior experience required; willingness to learn is essential
Job Types: Full-time, Part-time, Internship
Pay: $18.00 - $19.00 per hour
Expected hours: No less than 20 per week
Benefits
401(k)
401(k) matching
AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
On-the-job training
Opportunities for advancement
Paid sick time
Paid time off
Paid training
Parental leave
Referral program
Travel reimbursement
Vision insurance
Sunrise Credit Services, Inc. to be exact. Family owned and operated on Long Island for 50 years! We are known in the collections industry for our Reputation, Reliability & Results.
We are looking for employees who can negotiate on the phone. The position is calling customers who are past due, our job is to collect the money!
No experience necessary. We will train you how to negotiate and handle collections calls; during our 4-week new hire training program.
We are proud to say that our team is rated in the top ten percent of third-party collections agencies in the U.S. We work hard on the phones, and we have an amazingly diverse staff, who really come together to make things happen!!
We've Been Recognized For Our People-first Culture
Top Work Places 2024 Culture Excellence Award
Long Island Top Workplaces 2024
First Annual Helen Keller Services "Access-Ability" Award Winner 2021
Winner Best Company to Work 2024
The Position
Your responsibilities would include handling incoming and/or outgoing customer calls, processing payments and resolving customer concerns by phone.
Paid Training $18.00/hour in office.
Hybrid schedule begins after in office probationary period.
Pay differential for employees who handle Spanish calls
Training is part time. Full time positions are available after 30 days. Salaries start at 34,000/year plus incentives, and bonuses.
Weekly Pay
Competitive benefits packages, including medical/dental/vision/401K
Flexible Schedule Options
Growth & Advancement opportunities available
Our Company Hours are Monday to Friday 8am to 9pm
Saturdays we are open from 8am to 4pm.
Choose from morning shifts, evening shifts, and shifts on Saturdays. We also offer split shifts that allow you to break up your workday - work half your shift in the morning & work the rest of your hours at night!
Qualifications
Strong customer service skills
Basic understanding of accounts receivable and financial concepts
Excellent phone etiquette and communication abilities
Ability to negotiate and analyze accounts effectively
Proficient in math and financial software
No prior experience required; willingness to learn is essential
Job Types: Full-time, Part-time, Internship
Pay: $18.00 - $19.00 per hour
Expected hours: No less than 20 per week
Benefits
401(k)
401(k) matching
AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
On-the-job training
Opportunities for advancement
Paid sick time
Paid time off
Paid training
Parental leave
Referral program
Travel reimbursement
Vision insurance
Salary : $18 - $19