What are the responsibilities and job description for the SERVICE TECHNICIAN position at Sunrise Cooperative, Inc.?
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Description
PRIMARY RESPONSIBILITIES:
Sunrise Cooperative is built on integrity, respect, and professionalism. We prioritize customers by delivering exceptional service and solutions. Accountability and teamwork drive shared success, while continuous improvement fuels innovation and growth. By upholding high standards and fostering inclusivity, we create a positive environment for all.
Physical Requirements
The job description is not intended to cover or describe all tasks, duties and responsibilities the employee may be required to be asked to perform. Sunrise Cooperative retains the right to change or add new tasks, duties and responsibilities at any time, with or without notice to the employee.
WORK AUTHORIZATION
Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment.
AAP/EEO STATEMENT
Sunrise Cooperative provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Sunrise Cooperative complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Sunrise Cooperative expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Sunrise Cooperative’s employees to perform their job duties may result in discipline up to and including termination.
Potential hire will be required to pass a pre-employment drug screen and background check
Description
- SUMMARY: This position is responsible for propane delivery, liquid fuel delivery, bulk oil delivery, and propane service work. The technician plays a key role in ensuring safe, timely service while providing excellent customer care. Duties may extend seasonally into agronomy or grain support.
PRIMARY RESPONSIBILITIES:
- Install propane storage tanks, regulators, meters, and gas piping systems (underground and above-ground).
- Provide or assist with propane service work, including tank inspections, troubleshooting equipment, and system checks.
- Conduct safety gas checks, out of gas inspections, leak tests, and pressure tests.
- Troubleshoot, diagnose, and repair malfunctions in propane and liquid fuel systems.
- Follow all procedures for transporting and handling hazardous and non-hazardous products.
- Conduct routine equipment maintenance (greasing, minor repairs, cleaning, washing trucks).
- Perform daily vehicle inspections and complete driver’s logs.
- Keep vehicles, equipment, and work areas clean and orderly.
- Provide outstanding customer service, ensuring courteous interactions and maintaining product knowledge.
- Communicate effectively with customers and associates.
- Adhere to all company and government safety policies, including fire/explosion precautions, Right-to-Know laws, lockout/tagout, and transportation regulations.
- Accurately complete delivery tickets, service paperwork, maintenance logs, and compliance forms.
- Be available for night and weekend on-call rotations as scheduled.
- Willing to attend training as company sees fit.
- Ensure that the Energy facilities and equipment are maintained in excellent condition.
- Adhere to all company and government safety policies and laws (i.e., viewing safety films, understanding right to know laws, fire, and explosion precautions, lock out - tag out, etc.)
- Accurately record and keep records of equipment and facility maintenance.
- Safely operate propane, fuel, and bulk oil trucks when delivering product to customers.
- Lead, train, and supervise a team of employees to ensure safety, efficiency, and productivity.
- Prepared to assist at other locations outside normal service area as designated.
- Work with location Office Manager to ensure accurate accounting of expenses.
- Ability to think critically to solve problems.
- Required to have a strong work ethic, dedication, and take pride in one’s work.
- Agriculture background preferred but not required.
- Adhere to all company procedures as designated for above tasks.
- Assist Agronomy with deliveries (seed, nutrients, anhydrous), tender-truck operation, soil sampling, or other duties.
- Assist Grain with dumping trucks, loading outbound trains/trucks, bin cleaning, and general facility maintenance.
- Help manage Inventory.
- All other duties assigned.
Sunrise Cooperative is built on integrity, respect, and professionalism. We prioritize customers by delivering exceptional service and solutions. Accountability and teamwork drive shared success, while continuous improvement fuels innovation and growth. By upholding high standards and fostering inclusivity, we create a positive environment for all.
Physical Requirements
- Ability to lift a minimum of 50 pounds.
- Ability to read, count, and write to accurately complete all documentation.
- Ability to work long varied hours/days as business dictates.
- Must obtain or currently hold a Class A CDL with medical card and Hazmat endorsement
The job description is not intended to cover or describe all tasks, duties and responsibilities the employee may be required to be asked to perform. Sunrise Cooperative retains the right to change or add new tasks, duties and responsibilities at any time, with or without notice to the employee.
WORK AUTHORIZATION
Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment.
AAP/EEO STATEMENT
Sunrise Cooperative provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Sunrise Cooperative complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Sunrise Cooperative expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Sunrise Cooperative’s employees to perform their job duties may result in discipline up to and including termination.
Potential hire will be required to pass a pre-employment drug screen and background check