What are the responsibilities and job description for the Medical Records/Referral Coordinator position at Sunrise Community Health Center?
Entry I Salary: $19.11 per hour for those with 0-12 months relevant experience.
Salary Range: Up to $25.29 per hour, depending on experience, qualifications, and position level.
Founded in 1973, Sunrise Community Health is dedicated to delivering high quality, affordable healthcare to Weld, Larimer, and surrounding counties in northern Colorado. With exceptional providers and convenient locations, we support each patient’s journey to wellness and are committed to our community’s health and well-being.
Position Summary:
With a Quality, Customer First, and Compassionate approach, The Financial Screening Enrollment Specialist will:
The Medical Records/Referrals Coordinator is responsible for maintaining accurate, secure, and confidential patient health information. This position serves as a key liaison between patients, caregivers, healthcare providers, and community resources to ensure timely access to medical, specialty, and supportive services. This role will support continuity of care by coordinating referrals, facilitating communication among providers, and ensuring patients receive appropriate follow-up and navigation services to achieve optimal health outcomes.
Medical Records Management
- Collaborate within a team-based care model to improve patient access, continuity of care, and health outcomes.
- Organize, maintain, and manage patient health information and medical records to ensure accuracy, completeness, and accessibility.
- Review medical records for completeness, accuracy, proper identification, signatures, and regulatory compliance.
- Safeguard patient confidentiality and maintain security of medical records in accordance with HIPAA and organizational policies.
- Manage Electronic Health Records (EHR) systems, including scanning, indexing, uploading, and maintaining patient documentation.
- Process medical records release requests promptly and in accordance with established policies and legal requirements.
- Respond to requests for medical information while adhering to confidentiality standards and established procedures.
- Communicate with physicians and healthcare providers as needed to clarify diagnoses, obtain documentation, or gather additional clinical information.
- Ensure timely filing, tracking, and management of medical documentation and correspondence.
- Perform other duties as assigned.
Referral Coordination and Patient Navigation
- Collaborate within a team-based care model to improve patient access, continuity of care, and health outcomes.
- Serve as a liaison between patients, providers, specialists, and community resources to coordinate referral services and care navigation.
- Coordinate and schedule referral appointments, consultations, laboratory services, diagnostic testing, and specialty care within established service standards.
- Communicate promptly and professionally with patients regarding referral status, appointment scheduling, and follow-up requirements.
- Document referrals and patient interactions accurately within the EHR system to support care coordination and clinical workflow.
- Follow established referral protocols, authorization procedures, and patient advocacy practices.
- Conduct outreach and maintain effective working relationships with physicians, specialty clinics, diagnostic providers, and support service organizations.
- Provide timely follow-up communication with patients and respond to inquiries related to referrals and specialty care coordination.
- Assist patients in navigating healthcare services and accessing appropriate internal and community-based resources.
- Perform other duties as assigned.
Minimum Qualifications:
- High School Diploma or General Education Degree (GED) required.
- Certificate or Associate Degree in Health Information Technology, Medical Records Technology, or related field preferred.
- Minimum of 1-2 years of related healthcare, medical records, referral coordination, or administrative experience preferred, or an equivalent combination of education and experience.
Perks and Benefits:
At Sunrise, we pride ourselves in over 50 years of exceptional support to our community and employees. Sunrise is dedicated to guiding every employee towards professional growth and development by supporting them through training and tuition reimbursement. We value a healthy work life balance by providing generous paid time off. Employee opinions are valued, and we listen to employees through employee engagement surveys and the sharing of diverse ideas!
Sunrise Community Health offers a generous range of benefits.
The Medical Records/Referrals Coordinator is responsible for maintaining accurate, secure, and confidential patient health information. This position serves as a key liaison between patients, caregivers, healthcare providers, and community resources to ensure timely access to medical, specialty, and supportive services. This role will support continuity of care by coordinating referrals, facilitating communication among providers, and ensuring patients receive appropriate follow-up and navigation services to achieve optimal health outcomes.
Generous PTO and Leave Times:
- Up to 8-weeks of Paid Time Off (to include Vacation, Personal, 12 observed Holiday, and Sick Leave)
Health, Medical, and Wellness Benefits:
- Medical Insurance
- Dental & Vision Insurance
- Basic Life & AD&D Insurance
- Voluntary Life Insurance
- Long-Term Disability (LTD)
- FSA Medical Flexible Spending Account
- FSA Dependent Care Spending Account
- Employee Assistance Program
Financial Benefits:
- Competitive 401K Plan
- Loan Forgiveness Programs*
- Referral Bonus
Professional Development:
- Tuition and Training Reimbursement
- Agency Wide Training
- Master Class Subscription
Get Involved:
- Employee Recognition Programs
* Providers can apply for the State or Federal loan repayment program.
Current immunizations are required to work at Sunrise Community Health and may vary dependent upon the position. Influenza (Flu) Vaccine is required for ALL staff. COVID vaccine is highly encouraged.
Sunrise Community Health is an Equal Opportunity Employer. We value a diverse, inclusive workforce that enriches our culture and our mission to provide affordable access to quality healthcare for all. Qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state, or local laws. Accommodations are available for applicants with disabilities.
Salary : $19 - $25