What are the responsibilities and job description for the Houseperson/Houseman position at sunridgehotels?
The Houseperson/Houseman does the following duties:
ESSENTIAL FUNCTIONS:
- Assists housekeepers with removing linen and trash from all check out rooms
- Stocks linen storage closets and keeps them free of debris and anything that may be a trip or fire hazard
- Responds to guests special requests for miscellaneous items like cribs. extra towels, etc
- Helps keep outside grounds and parking lot areas free of trash and debris.
- Helps the housekeepers make beds or clean rooms if necessary
- Unloading shipments from delivery truck
- All other duties as assigned
COMPETENCY:
To perform the job successfully, an individual should demonstrate the following competencies:
- Problem Solving - Identifies and resolves problems in a timely manner;
- Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance;
- Team Work - Contributes to building a positive team spirit.
- Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.
- Organizational Support - Follows policies and procedures including but not limited to, dress code policies
- Adaptability - Able to deal with frequent change, delays, or unexpected events.
- Attendance/Punctuality - Is consistently at work and on time.
- Dependability - Follows instructions, responds to management direction; Completes tasks on time or notifies
appropriate person with an alternate plan. - Initiative - Asks for and offers help when needed.
- Planning/Organizing Prioritizes and plans work activities; Uses time efficiently.
- Professionalism - Treats others with respect and consideration regardless of their status or position.
- Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own
work to ensure quality. - Quantity - Meets productivity standards; Completes work in timely manner.
- Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses
equipment and materials properly.
WEEKENDS REQUIRED