What are the responsibilities and job description for the Work Orders Coordinator position at SunPower?
Work Orders Coordinator
Job Level: Entry-Level
Location: Orem, UT
Shift: Full-Time
Division: Blue Raven Solar
Compensation: $15 to $17/hour (DOE)
Benefits: Full-time employees are eligible for Health, Dental, Vision, & Life and Accident insurance, an HSA Savings Account, and the opportunity to receive employee stock options.
SunPower: With decades of experience, we are a U.S.-based solar company committed to providing reliable and sustainable energy and storage solutions. Clean energy and storage should be accessible to everyone. SunPower delivers all-in-one residential solar solutions with personal customer service, leading in sustainability through ethically sourced materials and low environmental impact.
SunPower supports the transition to clean energy through streamlined, dependable solar solutions designed to meet diverse needs while minimizing environmental impact. By prioritizing ethically sourced materials and collaborating with nonprofit organizations, we are expanding access to solar technology and contributing to a more sustainable, resilient future.
About Us: In 2025, Blue Raven Solar and Complete Solar came together under the trusted SunPower name. This transition brings together the strengths, expertise, and shared commitment to making clean energy simpler and more accessible for everyone.
Position Summary:
The Work Orders Coordinator is a vital player in helping our customers have a world-class solar experience. They own their own set of specific accounts and work that they review and complete daily. They communicate effectively with customers, contractors, installers, and co-workers. They can create solutions with minimal direction and see them through to completion.
Essential Duties:
- Answer any questions and concerns a customer or contractor may have throughout their work order
- Answer phone calls, emails, and texts from customers, contractors, and installers in a timely manner
- Complete assigned audits and tasks to ensure accounts are being worked on properly
- Contribute ideas to process improvements
Minimum Qualifications:
- Can communicate via phone, email, and text
- Has a proven track record in problem-solving multitasking, managing time well, being organized, and staying busy with work-related tasks
- Be a go-getter who is willing to take on responsibility, solve issues, and create results
- Helps teammates complete their duties
While performing the duties of this job, the employee is regularly required to talk or hear. Regular periods of sitting or standing may be required by this position. In addition, this position requires the ability to occasionally lift office products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Occasional travel should be expected with this role as well.
Salary : $15 - $17
