What are the responsibilities and job description for the Front Office Coordinator position at Sunnyside Roofing Services, LLC?
Office Coordinator (Entry Level)
Sunnyside Roofing Services, LLC
Clackamas, OR | In office, full time
About us
We're a family owned roofing company serving the Portland metro area and Southwest Washington. We've built our name on doing good work and treating people right, both our customers and our crew. The office is busy, friendly, and a little fast paced, and we're looking for someone who wants to grow with us.
What you'll do
You're the first voice people hear and the first face they see when they walk in. A big part of this job is making customers feel taken care of from the very first hello. Day to day you'll be:
- Answering phones, taking messages, and pointing calls to the right person
- Greeting customers and visitors when they come into the office
- Scheduling appointments, inspections, and follow ups, and keeping track of them so nothing slips
- Taking down customer info accurately and entering it into our system
- Keeping the front desk and office areas tidy and organized
- Helping the sales and project teams with paperwork, filing, and small admin tasks
- Handling mail, deliveries, and office supplies
- Pitching in wherever the team needs an extra set of hands
What we're looking for
We care more about attitude and reliability than a long resume. This is an entry level role, so we're happy to train the right person. You'll do great here if you are:
- Friendly, warm, and genuinely good with people
- A self starter who takes initiative without waiting to be told
- Organized and able to keep track of a lot of moving pieces, including appointments and follow ups
- A good listener who pays attention to what customers and coworkers actually need
- A clear communicator in person, on the phone, and in writing
- Comfortable on a computer (email, basic data entry, learning new software)
- Dependable and on time, every day
- Calm and kind when things get busy
Bilingual in English and Spanish is a huge plus. A lot of our crew and community speak Spanish, and being able to talk with everyone goes a long way here.
Nice to have, not required
- Some front desk, customer service, or office experience
- Familiarity with scheduling tools or CRM software
Why work with us
We're a tight knit team that actually likes working together. You won't get lost in the shuffle here. There's real room to learn the business, take on more, and build a career if that's what you want. We also offer a Simple IRA with company match to help you plan for the long run.
Details
- Schedule: Full time, Monday through Friday
- Location: In office at our Clackamas location
- Starting wage: $20 per hour
- Benefits: Simple IRA with company match, vacation pay, and some paid holidays
If this sounds like you, we'd love to hear from you. Send us your resume and a quick note about why you'd be a good fit.
Pay: From $22.00 per hour
Benefits:
- 401(k) matching
- Paid time off
Work Location: In person
Salary : $20 - $22